Fast service and the advisors are patient with what you ask them. But the place has limited space and every day there is a line to get into the windows
Terrible service from the "executives".
More than 1 hour waiting to be attended.
Without an order of attention.
At 1 pm a single "executive" attending
From the manager or his lights to support
An unfortunate experience
The service is terrible, they don't explain it correctly, they just tell you to go somewhere and that's it. And it is uncomfortable to explain to each person what happened so that they go to the window to be given well-structured information.
I am a BBVA customer and I come every week on different days, and a deposit ATM is always out of order no matter what time it is, which generates long lines of up to 15 people and it is the closest I have, the other is on Av. Miguel de Cervantes and Tecnológico. 6 months ago I commented on my experience, the problem remains the same, only with the difference that it is 3:30 pm. In Chihuahua, Chihuahua, when the Bank is open and an executive is at the door, it is not to have the initiative to see that there are many people trained for the practice and to help so that people do not crowd together and that it is always the same executive who He's at the door. They should follow him up.
0
I went at a good time. Nobody in line but the female that helped open an account was in a bad mood.
a year ago0
Fast service and the advisors are patient with what you ask them. But the place has limited space and every day there is a line to get into the windows
a month ago0
Terrible service from the "executives". More than 1 hour waiting to be attended. Without an order of attention. At 1 pm a single "executive" attending From the manager or his lights to support An unfortunate experience
3 months ago0
The service is terrible, they don't explain it correctly, they just tell you to go somewhere and that's it. And it is uncomfortable to explain to each person what happened so that they go to the window to be given well-structured information.
2 months ago0
I am a BBVA customer and I come every week on different days, and a deposit ATM is always out of order no matter what time it is, which generates long lines of up to 15 people and it is the closest I have, the other is on Av. Miguel de Cervantes and Tecnológico. 6 months ago I commented on my experience, the problem remains the same, only with the difference that it is 3:30 pm. In Chihuahua, Chihuahua, when the Bank is open and an executive is at the door, it is not to have the initiative to see that there are many people trained for the practice and to help so that people do not crowd together and that it is always the same executive who He's at the door. They should follow him up.
4 months ago