BBVA

Another branch is required in Tulancingo! You have to wait too long to go to the windows even though there are 6 of them. I recommend coming early, because if there are people you have to wait to go to the window for 30 to 40 minutes!

From the person at the entrance, the person in the immediate service module, the person at the counter and the banker, everyone was very helpful. The attention was fast and very friendly from everyone. This way it doesn't even bother having to go to the bank.

I urge you to open this branch, one of their cashiers withheld money from me, the deposit was not reflected in my account and the cashier did not return it online either. The service is lousy. An executive says one thing, another is disastrous.

Waiting for an hour and nothing to attend to, they pass on to people who were formed much later and well, honestly, this branch is excessively slow in its attention, it is always like that. For the simplest and most absurd things they take hours and hours. The executives start talking and don't attend to you even though they see how sharp they are. Come with 4 hours of free time so that they can serve you, if not, look for another more competent branch. For my part, I have already lost more than an hour and a half of my life without any type of care and I am going to have to retire without having received care. ("Waiting time 5 min", oh hahaaaaaaa) Really bad service. It's sad that they put a bank like BBVA in a bad way with such incompetent people.

Terrible service, favoritism, they gave my number to one of their customers and they yelled at me, the cashiers feel superior to untouchable and when you can talk to the manager they deny it. It is the second time that I witnessed favoritism and it is the second time that I go