BBVA

Horrendous service, 6 visits in 4 days just to get a new bank card. No common sense, terrible customer service, no care at all.

Very bad attention, I approached today to open a company account, because I need a terminal for my business and it turns out that the promoter tells me that using the BBVA app has a cost of 3 thousand per month and if I buy the insurance that will not happen. They are going to charge me, to which I respond that using an app has no monthly cost, that they use another method to sell me the insurance since their technique is not good, they end up telling me that if I don't buy the insurance I can't open the account. TERRIBLE ATTENTION, I DO NOT RECOMMEND THIS BANK AT ALL!

I had never had problems with any branch, until I went to Delta... they did not respect my turn, they made me wait and in the end the "manager" of the bank, I suppose, sent an assistant, to tell me that they could not serve me...

Terrible service, zero desire to answer and resolve people's doubts, they pass us from one place to another without resolving anything, I went to request a credit card and they told me no, due to the short time I have with the card (6 months) and because my income is not enough to request it.

There is a lack of executives, during rush hour the service is inefficient. The new cashiers do not have adequate training and give incorrect information. The person at the entrance serves you with disinterest and does not have adequate information. Very badly.