BBVA

Very bad service, they do not control the entrance, they put you in line and no one is there to take care of it, other people arrive and pretending to be distracted, they get in and then they serve them while the line outside lasts 3 hours, at least put one person who is serving outside

The matter is critical!, already 3 hours in line. I would never open an account here. Now, who knows what time I leave here from Bancomer. The star I gave them is because the application does not allow me to leave it blank.

Terrible service. More than two hours waiting to spend with an executive.

Be careful when you come to carry out transactions at this bank and other branches. Do not sign anything on loose sheets at the end of each procedure. I tell you their way of operating. You come to do any procedure; 1 account opening. 1 data update. It's a simple procedure, in the end they ask you for a beneficiary, but damn why? They give you the life insurance sheet with which they will earn a commission depending on the amount they sell it for and they set aside the complete contract sheets. On the other sheets they set the commission they will charge you. It is in bad taste that the banking director of that branch agreed to engage in these unethical practices. That's called scamming someone. It made me even more sad when a lump formed in her throat when I told her that because she was selling me insurance and according to her she was a beneficiary for my card. Yes, above all, they are going to give a beneficiary 400,000 if I die 😂 ..🐀 The name of the executive she manages is Daniel. To avoid claims. You should be ashamed, Pacific branch director... At least in the time I was there they sold 20 insurance policies. What do they say to the poor people when they go to claim the charge of more than 1000 pesos? They are not ashamed to live with money from a client who trusts their word.? Scammers.

I was only going to get change and it was literal so that they would serve me quickly like in other banks, I did not expect them to put me in line and moreover it will take a little more than an hour, the truth is that it is annoying, since I had to leave without being Please answer because I was in a hurry :(