BBVA

The Bancomer is located inside Galerias Serdan Mall.

TERRIBLE SERVICE. Shortage of staff with a despotic attitude, the same lady who attends at the entrance is the one who also attends to some procedures at her mini table, and it is the same one who is attending to inside the bank, she cannot cope, therefore the huge lines form and Those of us who are waiting for her to carry out a procedure for us, like me, took a long time (almost two hours for a procedure that she completed in less than 15 minutes), plus I had to wait at the entrance to be given my turn because there was no one there. I DO NOT RECOMMEND GOING TO THAT BRANCH, better look for another where they are not rude and have their functions well delegated.

TERRIBLE SERVICE from the executives (bankers). According to the ticket, they attended to me in 15 minutes, 60 minutes passed and they did not attend to me. In that period they only attended to 3 people and 6 absent tickets.

Excellent service, very friendly executives.

Being inside the plaza and there is always security on all floors, it is very reliable and all the kids are very accessible