BBVA Bank

Exchanges USD AMEX travellers checks.

There is no rail to chain bikes. The response from BBVA officials was “parking is not our responsibility.” I would have liked to hear: “we will do everything in our power to install a bike rail.” The saddest thing of all is the response I got from BBVA, apparently they didn't even read my suggestion. They don't even deserve 3 stars

Be careful with ATMs, I had an experience where the ATM ate my deposit and the person in charge of the machines took advantage of the system failure and did nothing to help me other than she didn't tell me the reason why they couldn't find my cash in the machine. Mrs. Tal didn't even know what to tell me why my cash wasn't there! The truth is, they stole it from me, so I told them when I went!…

Despite having an account, the attention is not optimal, your doubts are not clarified well, and support to obtain a receipt if the ATM does not print the receipt, they only tell you that it will arrive by mail in 24 HRS, if you do not show up to a branch to request an account statement

Terrible service, every time I go I have to wait an hour. I will change branches