BBVA Bancomer Tower Center

good

They need to put more qualified personnel to know where to direct you from the beginning, I had to line up at checkouts so that at the last they will send me to an internship and with 3 additional people because from the beginning they do not know how to guide you well BUT THE PERSON WHO ASSISTED ME THE LAST WAS attentive and if he was bothered by everything that was the detour that they make one do, anyway he helped my problem and resolved my transaction quickly

Hello... I just wanted to know what the code of this branch is, please!

Today, I went to make a deposit, the man who was at the entrance passing people, made fun of me because I didn't listen when he told me to come in, my left ear doesn't work well and I don't hear sounds well, especially when they bring mask, he said to me haughtily, "COME ON," I replied, "Excuse me, I didn't hear you," to which he replied, "WELL, I'M TELLING YOU TO COME ON, I DON'T SPEAK MANDARIN CHINESE OR ANOTHER LANGUAGE," calmly but almost on the verge of crying. Because of the inconvenience I made my deposit and when I left I told him in a neutral and hurt tone that before making fun of someone he knew that at least I didn't hear well with my left ear. And three of the bank staff just stared, terrible service.

Excellent service