BBVA Bancomer Montecasino

Terrible service from the moment you arrive at the kiosk for a shift, they let people gather and in the mornings when there are more people they only have 2 or a single box that takes too long, the workers serve with a terrible attitude, I felt discriminated against with the attention.

Very good service, I came to process a card for the first time, good service, very fast. :))

Like all banks, many people and few tills open, two ATMs were not working properly.

On the part of this branch the workers do not seem to be well trained, the man who is at the entrance supposedly to help whenever I have to ask something only sends you to what they call the practical boxes or goes inside to ask and at all costs They always avoid helping you, on the part of the practical boxes most of the time only one works, in addition to the bad attitude of the staff, they give more importance to the conversation than to the work, if you want to carry out procedures I recommend you avoid this branch

I only had to wait a few minutes because there were so many people waiting.