BBVA Bancomer Castro Pza Tijuana

Horrible Parking experience. Narrow, crowded and very few spaces.

The ATMs were impeccable and clean, the access was super good, only the person at the reception seemed somewhat upset or had a bad attitude.

Practices don't work. They don't maintain them. Plaza Castro has poor service and did not offer parking. Chaos.

The truth is that it is a bank where some employees do everything to help, but others even request ridiculous things. My mother has advanced dementia, she does not speak, she does not understand instructions, her fingerprints are not marked and cannot be captured, that is why they did not give her her pension card, and they are also asking for an interdiction trial, and who will pay for that trial? family, if one day they release their pension, they will pay that trial, because they won't. Poor pensioners and elderly people will starve to death due to this type of actions by the banks. By the way, I am going to sue them and I will even go to human rights, to social networks including those in Spain because it is a Spanish bank. In addition to going driving.

Clean modern and well located, even open most Saturdays. The service, on the other hand, is not so good, there is a lot of queuing and they are slow, both at the checkout and at customer service, and without going into details, the acquaintance, the cousin, the regular, of the cashier and That greatly delays those who did get their turn.