BBVA Bancomer AGS Office Center

I went to the branch that is next to the INEGI and since they did not give me a solution, I went to this branch. They changed personnel three times to serve at the entrance, the woman serving two at a time (the one on the shift and another who arrived just like that) mentioning that she already had an appointment and giving priority to her and not the person on the corresponding shift. Terrible attention from the staff, total lack of control, they do not respect shifts and do not solve problems; It took me an hour to give me an account statement. I definitely had a bad experience when I went to this branch.

There is a lady with glasses with black hair who has an arrogant attitude. Poor bank policies. In my account I make enough transactions and have a good credit history to be authorized for the blue card and nothing.

Terrible service, it took them two hours to serve me, they do everything very slowly. The ticket said 20 minutes to serve me, 2 hours passed!! And the customer service guys have a shit that even they can't stand 😠

Terrible service they had me for 2 hours and nobody knew how to solve my problem and I ended up leaving the branch without solving it. Incredible waste of time.

Terrible bank, disgusting attention, if you want to deposit at the tills and you are not a customer you have to wait 2 hours, but don't worry if you are a customer you only wait 1 hour even if there are no people, their ATMs are the most disgusting of all the banks, none of them are useful They swallow the bills or they simply don't accept them wow in a few words the worst bank in Aguascalientes I don't give them 0 stars because they don't let me but even 0 stars makes a very good rating for this bank