My insurance company offered B Street along with 20 other collision repair shops. I picked B Street based on its ratings (all 5 Star) and proximity to Shawnee. When I called, they said Enterprise Car Rental works with them multiple times each day, too.
I took my truck over there for front end repair. The only guidance I gave them was that I would be leaving town for an extended time and if at all possible, it would be great to get the truck before I left.
With the customer update features, I followed the progress via texts and phone calls. They finished four days early and I couldn't be more pleased. From the team at the front desk to the estimators, my experience with B Street was terrific. I recommend them in the strongest fashion: trust them with your vehicle and your schedule. They will deliver and will make you happy you used them. Many thanks to the whole team!
B Street Collision Center’s consultants Brett and Nash provided excellent customer service, from walking me through their process to answering any and all questions I had about the repairs. The actual services were done impeccably and completed earlier than they originally anticipated. I also very much appreciated the regular updates they would send me throughout the two week process. They also had a company deep clean and detail my vehicle, and when it was returned to me it looked and felt brand new. They handled coordinating with my insurance seamlessly and even offered to coordinate with the my car rental provider for pick-up. Very much recommend their services and appreciate them answering my many questions. Thank you so much B Street!
I had my Audi serviced at B St. after I hit a deer. While I understand that I have a foreign car and parts take a while to come in, the reason I’m giving four stars is because towards the end they would tell me that it would probably be done a certain day, and then it wouldn’t be and that went on for a week. I wish they would have just said we have no idea. It would have been more helpful. Other than that, my car came back in tiptop shape and detailed! Towards the end, they really pushed hard to get it finished and into my hands so I could be driving again! Everyone was very kind. Would recommend.
Highly recommend B Street Collision. After my 16 year old got in a pretty good wreck my vehicle was towed to their shop. They have been amazing with all communication and got the vehicle back to us 4 days earlier than they told us. Thank y’all so much for everything!!
We have had nothing but outstanding service from both B Street locations we've used. Would recommend to anyone -- they're friendly, they're FAST and they always do a great job. Our repair was done 2 days ahead of schedule. We use State Farm for insurance and they're able to pay the shop directly, which is a HUGE plus. My mom wagon is always returned to me about 200x cleaner than when I brought it in. The detailing work is so appreciated!!
3 months ago
Frequently asked questions about B Street Collision Center - Overland Park
How is B Street Collision Center - Overland Park rated?
B Street Collision Center - Overland Park has a 4.7 star rating with 380 Reviews.
0
My insurance company offered B Street along with 20 other collision repair shops. I picked B Street based on its ratings (all 5 Star) and proximity to Shawnee. When I called, they said Enterprise Car Rental works with them multiple times each day, too. I took my truck over there for front end repair. The only guidance I gave them was that I would be leaving town for an extended time and if at all possible, it would be great to get the truck before I left. With the customer update features, I followed the progress via texts and phone calls. They finished four days early and I couldn't be more pleased. From the team at the front desk to the estimators, my experience with B Street was terrific. I recommend them in the strongest fashion: trust them with your vehicle and your schedule. They will deliver and will make you happy you used them. Many thanks to the whole team!
2 weeks ago0
B Street Collision Center’s consultants Brett and Nash provided excellent customer service, from walking me through their process to answering any and all questions I had about the repairs. The actual services were done impeccably and completed earlier than they originally anticipated. I also very much appreciated the regular updates they would send me throughout the two week process. They also had a company deep clean and detail my vehicle, and when it was returned to me it looked and felt brand new. They handled coordinating with my insurance seamlessly and even offered to coordinate with the my car rental provider for pick-up. Very much recommend their services and appreciate them answering my many questions. Thank you so much B Street!
3 months ago0
I had my Audi serviced at B St. after I hit a deer. While I understand that I have a foreign car and parts take a while to come in, the reason I’m giving four stars is because towards the end they would tell me that it would probably be done a certain day, and then it wouldn’t be and that went on for a week. I wish they would have just said we have no idea. It would have been more helpful. Other than that, my car came back in tiptop shape and detailed! Towards the end, they really pushed hard to get it finished and into my hands so I could be driving again! Everyone was very kind. Would recommend.
in the last week0
Highly recommend B Street Collision. After my 16 year old got in a pretty good wreck my vehicle was towed to their shop. They have been amazing with all communication and got the vehicle back to us 4 days earlier than they told us. Thank y’all so much for everything!!
8 months ago0
We have had nothing but outstanding service from both B Street locations we've used. Would recommend to anyone -- they're friendly, they're FAST and they always do a great job. Our repair was done 2 days ahead of schedule. We use State Farm for insurance and they're able to pay the shop directly, which is a HUGE plus. My mom wagon is always returned to me about 200x cleaner than when I brought it in. The detailing work is so appreciated!!
3 months ago