Our alternator went out a week ago, Thursday, December 14, 2023, while my boyfriend was there to check the battery, starter, and alternator. They were really helpful and kind enough to offer what help they could. The manager that night not only stayed after hours to make sure we got the tools returned, but also to make sure of our safety until we had help arrive to tow our car to a friend's house because of the time of night it was and the area. Sorry this review took a week, but we are very satisfied with this store location. It was truly a blessing that the alternator went out while at a parts store and we are thankful that it was this one that night! Thank you for your help and concern that night! We drive a 2007 Ford Taurus.
Robin, Caesar, Jennifer are the BEST in the business. I’m so thankful for their knowledge, kindness and support. They are the best crew I will ONLY come to this store because how well they take of you. Seriously thank God for them they saved my car and saved money!!! 👌🏼💯❤️
Very helpful and informative service. Thanks to Cesar we got a huge mistake with our engine fixed in a Jiffy. I will Absolutely be coming back for all my car need and question!!
The worst service anywhere ever. Waited 30 min. to get a refund because Brie was to busy to help her on help. When I finally raised my voice Brie came to help it took her about 30 sec. to refund my money. Then she got nasty and told me to leave the store. I will never be back and I have been a customer since the place opened. Oh be sure you save your paper receipt because if they forget to enter the sales in their system you are screwed and they are lost. So if you like being treated like a moron by morons this is the place to shop.
Stopped by to return windshield wipers and purchase new ones. A very nice man named Allen helped me install the wipers but not before his manager Cesar came out to interrupt Allen and his female coworker to complain about some issue in the back. Disregarding the line of people behind me Cesar stopped his team members to show them a video and said, “I’m going to kill whoever made this mess”, “whoever wrongfully birthed this MF.” & other foul comments. This guy clearly should not be manager. It was an awkward experience I felt really bad for his team members. I would give 5 stars if it was solely up to the service I received from Allen.
a month ago
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AutoZone Auto Parts has a 4.2 star rating with 501 Reviews.
0
Our alternator went out a week ago, Thursday, December 14, 2023, while my boyfriend was there to check the battery, starter, and alternator. They were really helpful and kind enough to offer what help they could. The manager that night not only stayed after hours to make sure we got the tools returned, but also to make sure of our safety until we had help arrive to tow our car to a friend's house because of the time of night it was and the area. Sorry this review took a week, but we are very satisfied with this store location. It was truly a blessing that the alternator went out while at a parts store and we are thankful that it was this one that night! Thank you for your help and concern that night! We drive a 2007 Ford Taurus.
a week ago0
Robin, Caesar, Jennifer are the BEST in the business. I’m so thankful for their knowledge, kindness and support. They are the best crew I will ONLY come to this store because how well they take of you. Seriously thank God for them they saved my car and saved money!!! 👌🏼💯❤️
2 months ago0
Very helpful and informative service. Thanks to Cesar we got a huge mistake with our engine fixed in a Jiffy. I will Absolutely be coming back for all my car need and question!!
a month ago0
The worst service anywhere ever. Waited 30 min. to get a refund because Brie was to busy to help her on help. When I finally raised my voice Brie came to help it took her about 30 sec. to refund my money. Then she got nasty and told me to leave the store. I will never be back and I have been a customer since the place opened. Oh be sure you save your paper receipt because if they forget to enter the sales in their system you are screwed and they are lost. So if you like being treated like a moron by morons this is the place to shop.
2 months ago0
Stopped by to return windshield wipers and purchase new ones. A very nice man named Allen helped me install the wipers but not before his manager Cesar came out to interrupt Allen and his female coworker to complain about some issue in the back. Disregarding the line of people behind me Cesar stopped his team members to show them a video and said, “I’m going to kill whoever made this mess”, “whoever wrongfully birthed this MF.” & other foul comments. This guy clearly should not be manager. It was an awkward experience I felt really bad for his team members. I would give 5 stars if it was solely up to the service I received from Allen.
a month ago