We got the rug back from cleaning and repairing and it still had one rip that had not been repaired. Not hard to imagine as there were many rips that needed stitching. We contacted them and they came the next day, picked up the rug, repaired it and returned it in a timely manner. We are extremely happy with American Rug Laundry and would recommend them to anyone who needs rugs cleaned and/or repaired.
During a time early in Covid, American Rug Laundry was the only business that was providing great customer service at a great value. They were superb. I’ve told everyone about them and look forward to using them again. They cleaned and repaired a very dirty and dog stained carpet. Great work!
American rug laundry showed true pride in their work. We had a really tough problem with animal damage to a rug and feared it was a total loss. The rug required several soakings to remove the problem, .Mike, the manager in Golden Valley, really stood by the company’s policy and tackled the issue, making sure that we were completely satisfied .
I have used ARL twice for cleaning (deep cleaning of 8 x 11 shag rug). They are always very professional and pleasant when scheduling, I have spoken with the same person each time. The transport team comes within their communicated time frame and is always very professional. Both times, we have been very satisfied with the cleaning! It would be great if they had an online scheduling/appointment management system, but I am still really happy with the service.
American Rug Laundry did an excellent job cleaning our vintage wool rug. It went from dull and stained to bright and beautiful. They fixed the adhesive on the back at no additional charge. They also expedited the cleaning so we could have it back before Thanksgiving guests arrived. Check out the after and before pictures attached.
4 weeks ago
Frequently asked questions about American Rug Laundry
How is American Rug Laundry rated?
American Rug Laundry has a 4.9 star rating with 1059 Reviews.
0
We got the rug back from cleaning and repairing and it still had one rip that had not been repaired. Not hard to imagine as there were many rips that needed stitching. We contacted them and they came the next day, picked up the rug, repaired it and returned it in a timely manner. We are extremely happy with American Rug Laundry and would recommend them to anyone who needs rugs cleaned and/or repaired.
in the last week0
During a time early in Covid, American Rug Laundry was the only business that was providing great customer service at a great value. They were superb. I’ve told everyone about them and look forward to using them again. They cleaned and repaired a very dirty and dog stained carpet. Great work!
2 months ago0
American rug laundry showed true pride in their work. We had a really tough problem with animal damage to a rug and feared it was a total loss. The rug required several soakings to remove the problem, .Mike, the manager in Golden Valley, really stood by the company’s policy and tackled the issue, making sure that we were completely satisfied .
3 months ago0
I have used ARL twice for cleaning (deep cleaning of 8 x 11 shag rug). They are always very professional and pleasant when scheduling, I have spoken with the same person each time. The transport team comes within their communicated time frame and is always very professional. Both times, we have been very satisfied with the cleaning! It would be great if they had an online scheduling/appointment management system, but I am still really happy with the service.
2 months ago0
American Rug Laundry did an excellent job cleaning our vintage wool rug. It went from dull and stained to bright and beautiful. They fixed the adhesive on the back at no additional charge. They also expedited the cleaning so we could have it back before Thanksgiving guests arrived. Check out the after and before pictures attached.
4 weeks ago