The order process went great. I ordered 2 seperate orders consisting of 1 - Vinyl and 1 - Chain Link. When I recieved my Vinyl order it was packaged so badly that several of the rails were broken. I have had to file a damage claim with FedEx Freight that has yet to be paid.
When I received my black chain link once again the packaging was so bad that every piece of rail and the post were scratched to the point that they will have to be painted before installaion. I have contacted America's Fence Store both by phone and email with no call back except to ask for pictures, that was several days ago. Also, one of the rolls of chain link looks as if it has had a lift fork ran through it that cause damage as well.
We needed 2 new panels and a post for our fence which was damaged, Ryan Sexton went above and beyond to determine the correct panels to buy and made the whole transaction seamless. It is hard to find good customer service at this time and Ryan was top notch! Thank you!
Ordered chain link gates from them, still waiting for them to be completed and it’s been almost a month. Do not recommend them to anyone. They prioritize companies over other business.
Poor communication. Order was delayed due to covid which is understandable. None of this was communicated to me. Expected ship date came and went. Took multiple emails and phone calls to get a new ship date which was also missed. Upon another follow up email I got an order shipped confirmation. Will update once fence arrives.
I have a small fence contracting business and these guys are my go to suppliers. They are professional and regularly exceed expectations!! If you're a DIY'er or a fence contractor I recommend buying from Amerifence!
a year ago
Frequently asked questions about Ameri Fence Corporation of Kansas City
How is Ameri Fence Corporation of Kansas City rated?
Ameri Fence Corporation of Kansas City has a 3.1 star rating with 15 Reviews.
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The order process went great. I ordered 2 seperate orders consisting of 1 - Vinyl and 1 - Chain Link. When I recieved my Vinyl order it was packaged so badly that several of the rails were broken. I have had to file a damage claim with FedEx Freight that has yet to be paid. When I received my black chain link once again the packaging was so bad that every piece of rail and the post were scratched to the point that they will have to be painted before installaion. I have contacted America's Fence Store both by phone and email with no call back except to ask for pictures, that was several days ago. Also, one of the rolls of chain link looks as if it has had a lift fork ran through it that cause damage as well.
3 years ago0
We needed 2 new panels and a post for our fence which was damaged, Ryan Sexton went above and beyond to determine the correct panels to buy and made the whole transaction seamless. It is hard to find good customer service at this time and Ryan was top notch! Thank you!
a year ago0
Ordered chain link gates from them, still waiting for them to be completed and it’s been almost a month. Do not recommend them to anyone. They prioritize companies over other business.
a year ago0
Poor communication. Order was delayed due to covid which is understandable. None of this was communicated to me. Expected ship date came and went. Took multiple emails and phone calls to get a new ship date which was also missed. Upon another follow up email I got an order shipped confirmation. Will update once fence arrives.
3 years ago0
I have a small fence contracting business and these guys are my go to suppliers. They are professional and regularly exceed expectations!! If you're a DIY'er or a fence contractor I recommend buying from Amerifence!
a year ago