Almundo Alto Palermo

Walking through Alto Palermo Shopping, I entered the office, asked for a quote for a trip to Ushuia, and agreed that they would send it to me via WA. something that never happened, despite the continuous messages sent in both directions. I tried to communicate by phone and they did not respond, I tried to call the Customer Service line and it is blocked. Therefore I canceled all relationships, let alone organizing a trip. At the same time I found a page full of complaints. NOT RECOMMENDABLE.

In this branch, the man who attended to me on 06/27 at 1:00 p.m. mistreated me. I am a client of Almundo, I went for a change and the person harassed me and disrespected me. I hope they fire him because it's not the first time he had bad ways with me. The previous one was when I bought the ticket

The service leaves a lot to be desired compared to other branches, it was noticeable that the only person who was in the store did not want to serve, nor did he offer us to sit down, making me feel that the doubts we had could be resolved quickly, so I was the one who asked If we could sit down, then he asked us what the flight was and in the end for payment methods it was excuse after excuse. We did not feel good attention, that everything was for getting out of trouble and not helping us with our trip.

The five stars with which I rate this branch of the agency is due to the excellent service and advice of agent Henry Fernández. He patiently and kindly answered all our questions and took the time necessary to find the right itinerary + price for us. A crack!! Go and ask for him.

They canceled the KLM flight that I took with you and it was up to you to take charge of relocating me, something that they never took charge of, unpresentable and irresponsible!! It's been a month since I'm going to call them, the phone number they give is a smokescreen, scammers!!!!