I had a water leak in my finished basement. All Pro Restoration, and specifically Abraham, was amazing from beginning to end. They were professional, remediated the mess, and helped me get it back to the way it was before the leak. They definitely go the extra mile. I highly recommend you hire them should you have a similar situation at your home. If you are really lucky, you will have Abraham show up. He is the best!!
Chris is one of the most professionally knowledgeable technicians I have ever met. He was so educational & knew his job so well. He is an excellent communicator & this is such an asset to companies like yours. I can't imagine a more valuable staff member.
Laurie is an actual miracle worker. I needed an emergency last minute job, she organized the crew, evaluated the space on the same day and went in the very next day and did an above and beyond job. I honestly could cry, she is so wonderful. Her work ethic is above and beyond and I will be forever grateful to her and her crew for helping our small business on such short notice ❤️
Called All Pro and several other companies for a consultation and estimate regarding mold mitigation. All Pro was the quickest to respond and highly professional. Victor showed up on time and helped me to determine that remediation was unnecessary in my specific situation. That alone spoke volumes to the character, honesty, and transparency of Victor and All Pro Restorations!!
They over-billed on every item and hours!
My insurance company had a difficult time dealing with them and I did too! I would not recommend them at all.
They would not even schedule a date to bring my belongings back until I hand delivered the insurance check!
The estimate included pack out and pack back, obviously if they take it they’re are going to bring it back. My insurance company and I paid the bill in full and then was charged for the pack back! 1,695.88, 2 hours of work! I questioned over and over again that it was already paid, and was just told to just submit it to insurance again. I sent copy of estimate showing pack back, never addressed the fact that it had already been paid. This will result in increased premiums, bilking insurance is NOT OK.
They also charged $441.98
for the use of 20 packing blankets, which I’m sure they use over and over again.
They charged for special gloves and clothing that was disclosed not even used after looking at photos. $53.00 to dispose of 20 feet of construction paper/tape used on the floor. I could go on and on.
The employees that worked onsite were great!
But being ripped off insurance or not is NOT ok!
Really took advantage of insurance company! And I have a huge deductible, and was hoping initially not to file a claim.
I should’ve realized when they were the only one who could come during our big rain. The best companies had a wait list!
DO NOT USE THEM!
4 months ago
Frequently asked questions about All Pro Restoration Water, Smoke, Mold Damage & Cleanup
How is All Pro Restoration Water, Smoke, Mold Damage & Cleanup rated?
All Pro Restoration Water, Smoke, Mold Damage & Cleanup has a 4.6 star rating with 179 Reviews.
0
I had a water leak in my finished basement. All Pro Restoration, and specifically Abraham, was amazing from beginning to end. They were professional, remediated the mess, and helped me get it back to the way it was before the leak. They definitely go the extra mile. I highly recommend you hire them should you have a similar situation at your home. If you are really lucky, you will have Abraham show up. He is the best!!
a week ago0
Chris is one of the most professionally knowledgeable technicians I have ever met. He was so educational & knew his job so well. He is an excellent communicator & this is such an asset to companies like yours. I can't imagine a more valuable staff member.
4 months ago0
Laurie is an actual miracle worker. I needed an emergency last minute job, she organized the crew, evaluated the space on the same day and went in the very next day and did an above and beyond job. I honestly could cry, she is so wonderful. Her work ethic is above and beyond and I will be forever grateful to her and her crew for helping our small business on such short notice ❤️
3 months ago0
Called All Pro and several other companies for a consultation and estimate regarding mold mitigation. All Pro was the quickest to respond and highly professional. Victor showed up on time and helped me to determine that remediation was unnecessary in my specific situation. That alone spoke volumes to the character, honesty, and transparency of Victor and All Pro Restorations!!
3 months ago0
They over-billed on every item and hours! My insurance company had a difficult time dealing with them and I did too! I would not recommend them at all. They would not even schedule a date to bring my belongings back until I hand delivered the insurance check! The estimate included pack out and pack back, obviously if they take it they’re are going to bring it back. My insurance company and I paid the bill in full and then was charged for the pack back! 1,695.88, 2 hours of work! I questioned over and over again that it was already paid, and was just told to just submit it to insurance again. I sent copy of estimate showing pack back, never addressed the fact that it had already been paid. This will result in increased premiums, bilking insurance is NOT OK. They also charged $441.98 for the use of 20 packing blankets, which I’m sure they use over and over again. They charged for special gloves and clothing that was disclosed not even used after looking at photos. $53.00 to dispose of 20 feet of construction paper/tape used on the floor. I could go on and on. The employees that worked onsite were great! But being ripped off insurance or not is NOT ok! Really took advantage of insurance company! And I have a huge deductible, and was hoping initially not to file a claim. I should’ve realized when they were the only one who could come during our big rain. The best companies had a wait list! DO NOT USE THEM!
4 months ago