Aire Serv of Valparaiso

These are trustworthy, good people to do business with. They sent a tech out to my house almost immediately. He was honest and didn't overcharge. John is fantastic. We definitely will use them again for any of our heating/cooling needs.

Very happy with Airserv, sales was great and the service team was great. Home office was helpful as well. Highly recommend.

Air conditioner wasn't cooling house, called and John came out. Looked around and quickly found problem and fixed it. Was very knowledgeable as well answering any and all questions I had. Highly recommend and will use service again if/when needed.

Mike was very knowledgeable on what we needed. Fair price and was enable to get things rolling ASAP. We needed a new A/C before the predicted 90 degree weather. 😎

If you ever hire this company for service or installation of equipment, make sure you check and double check every last detail of your order. I have had two interactions with this company: 1. I bought a new A/C system from them. I had originally got a quote from another company, and I asked Aire Serv for a comparable offer for a 16 seer Amana system. They came in slightly cheaper so I went with them. Turns out they delivered a 14.5 seer unit and claimed it was 16 seer. I contacted them about this, and got an agreement over the phone for them to refunc $300. This was two years ago, still have not seen the check. Make sure if you deal with them to get EVERYTHING in writing, down to the last detail. 2. As part of the new A/C installation, they offered a free system checkup. I forgot to book this last year, so this year when I turned the A/C on it behaved a little weird (but still provided cooling), so I called them to come do a system check. Turns out they sent a guy on an after-hours emergency ticket to diagnose my problem for $159. Did not want to argue with him, so I paid him and said I would clear it up with the office, not remembering what company I was dealing with. I called them the next day (a week ago), left a voicemail explaining the situation and asked them to call back. No call so far. Conclusion: This is a company that will try to rip you off any way they can, with no sense of customer service. The only contact I will ever have with this company in the future is to attempt to get some of my money back. Customer beware!