Aire Serv of The Permian Basin

Been Using Air Serv Since I Moved Into My House In 2016. Never Had A Problem With Them Until Today! And I Will Never Use Them Again! They Messed Up On Their End And Wants To Call Me All Rude!!! Completely Unprofessional! I Was Mad And Frustrated Because The Funds Should Have Been Already Taken Out! I Lost My Job And They Said they understood but why the rudeness??? They have always been so nice. Oh well things change...time to find another place to service my AC!

This company is on the top of my list for great products, service and friendly helpful technicians. I replaced my AC unit in 2018, and anyone with central AC knows this is NOT cheap. They have companies that can finance you interest free and the unit then comes with a 10 year warranty. I’ve had 2 small issues and both were covered, no money out of my pocket, and quick service in the West Texas heat. I highly recommend them!

Idk if they changed owners but this company was amazing til recently I have set two appointments with no shows, I called up there they apologized but still no show. They claimed they called me and that is a lie I was waiting on the 6 hr window they give me waiting around and nothing NADA! No show no call! I have purchased 2 central A/C for my renter homes, I will be taking my business elsewhere now.

They did a great job helping me get my furnace back up and running. The guys were really nice.

We had an ERV installed to help with ventilation. The installer didn't clean up any of his mess in the Attic from the installation including a light bulb that he broke and just left the glass. He installed the electrical outlet in front of the door of the ERV so that the filters can't be pulled out and cleaned. Where the humidistat was installed, he cut a bigger hole than needed so the humidistat doesn't cover it. I was told twice that a contractor would come fix the hole, and nobody ever showed up. Finally, the humidistat wasn't wired in right so they had to come back the next week to fix that. Update: just found out that the roof vents that they installed for the ERV are leaking.