Quite grateful for Selene and Carmen's customer service. They are very kind, friendly and above all, they were efficient in resolving the issues regarding my flight.
Very attentive in the call center and fast, not like others who have me on the phone for 40 minutes. I won't say that those bad ones are called viva...
They were kind but they do not give you the correct information, they told me that at the cdmx scale I had to pick up my suitcase because I did not have the assigned seat and that my suitcase was going to be lowered, it turned out that it was not like that, and with time running out and the distances in the cdmx apt, my flight left and it affected me at work, hotel for my pets, etc, etc
0
A little hard to find. Some parking in front. Only 1 worker but helpful, bi-lingual
a year ago0
Quite grateful for Selene and Carmen's customer service. They are very kind, friendly and above all, they were efficient in resolving the issues regarding my flight.
2 years ago0
Very attentive in the call center and fast, not like others who have me on the phone for 40 minutes. I won't say that those bad ones are called viva...
9 months ago0
excellent option for shipments by plane
2 months ago0
They were kind but they do not give you the correct information, they told me that at the cdmx scale I had to pick up my suitcase because I did not have the assigned seat and that my suitcase was going to be lowered, it turned out that it was not like that, and with time running out and the distances in the cdmx apt, my flight left and it affected me at work, hotel for my pets, etc, etc
a year ago