Aeroméxico Metrópoli Patriotismo

Very helpful people

The staff's attention was very friendly and fast, and the location is ideal for its easy access.

Excellent attention from the staff, especially Octavio Rojas, very attentive and friendly. The people promoting the cards are nice too.

Incredible service from the team. Octavio, Monserrat and Diego. I highly recommend it. Congratulations

I attended this branch on Friday, May 12, 2023 around 6:30 in the afternoon. The person who promotes the credit cards is very friendly and the person who is in charge of providing information on the cost of flights or quotes, which is what I requested, a treatment that leaves a lot to be desired, no empathy, his mouth hurts to speak, they should be trained Because if you don't like your job, there are many people who would like to be occupying that place. The rude, impolite, inept guy. He pretends to work and searches on the computer. We spent more time waiting for him to sit down than he did for us. There are already many bad reviews with only one star and that's because you can't give any. They really have to correct that or else they think that the ineptitude comes from above, how shameful it is to pay an employee and rent a premises for terrible service. Three out of four desks without employees, for some reason there is no more staff, really, having to deal with these people when there are 20 airlines or agencies with excellent service and people who like their work, THERE IS NO DOUBT, NOTHING ELSE, THE NAME OF THE AIRLINE REMAINS . Not worth it. We would have liked to meet this Octavio to receive good service, on the contrary we found a bodoque sitting with the worst apathy and attitude possible.