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AT&T Store > Reviews in Story County, Iowa, US - RAY

AT&T Store

4.2
250 reviews
Point Of Interest
Story County, US

Location details

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725 24th St #106, Ames, IA 50010, USA
  • Monday:
    11:00 - 18:00
  • Tuesday:
    10:00 - 19:00
  • Wednesday:
    10:00 - 19:00
  • Thursday:
    10:00 - 19:00
  • Friday:
    10:00 - 19:00
  • Saturday:
    10:00 - 19:00
  • Sunday:
    10:00 - 19:00
4.2
Reviews
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  • Google Comments (5)
  • Comments (5)

Dayten was very patient and helpful during our visit! He put screen protectors on our phones, and when we noticed bubbles he fixed them for us, even putting a new one on for my sister when it couldn’t be fixed otherwise. Great experience!

in the last week

Ok, you know how celk phone stores can be. Long waits, inattentive service, up-selling... None of that here! I actually SAVED money! Go see Dayton & crew. They'll take good care of you!

a week ago

Loved the staff and the deals I was offered! Everyone working was extremely knowledgeable and friendly and helped me switch from my old carrier and save money! I never would have thought I could get my entire family new phones and save over 50$ from what I was paying before. I can’t recommend these guys enough.

4 months ago

Went to the store in April to get my family onto my phone plan and initially thought we were having a great experience. However, when we went to trade in a phone for a free phone, the manager, Dayton, stated that we didn’t need to give him our old phone because it was “worthless to him.“ Fast forward to now (because it would take 3-4 billing cycles for us to be credited for the phone), AT&T isn’t giving us credit for old phone because Dayton messed up and didn’t take it and we aren’t able to turn in the old phone anymore because it’s been more than 30 days. Had we known we needed to turn it in within 30 days we would’ve done so, but because Dayton said it was not needed now we are stuck. So thanks to him, we are now having to pay out of pocket for a phone that we wouldn’t have even traded it in the first place had we known this was going to happen. Absolutely disappointed and don’t really plan on sticking with AT&T. Along with this, he also added insurance and an upgrade plan to our entire phone plan that we did not agree to. I had to spend multiple phone calls with AT&T to get these charges removed and refunded.

4 months ago

Dayton is an all-star running this store. He was quick to solve my problem, compassionate, and was welcoming and honest. Totally the opposite of what I was expecting walking into att stores in other states. Dayton is the best!

4 months ago

Frequently asked questions about AT&T Store

How is AT&T Store rated?
AT&T Store has a 4.2 star rating with 250 Reviews.