AT&T Store

Kevin, Andrea, and Austin are extremely knowledgable and knew exactly how to solve a complex change in phone service. I highly recommend their expertise and, above all, patience. Obviously a result of excellent training. My only recommendation for ATT Corporate is to install faster Wi-Fi in the store. That would improve overall service and wait times significantly and really it's such an easy, inexpensive fix. It would be a smart business decision. My time in the store could have dropped to one hour vs the four hours waiting for slow Wi-Fi. Kevin eventually had to use his own personal phone as a hot spot otherwise we might still be there. Many thanks to Kevin for his experience, expertise, and patience. Austin and Andrea too.

Went into store to upgrade three of our phones and the staff was very knowledgeable and took their time working with us. Would definitely go back.

They have a fast customer service and are friendly. I was impressed.

The employees are very helpful at friendly at the pontiac il. at&t location. Thanks for all your help!

I specifically deal with Kevin! He knows exactly what I want and can get resolve any issue I have as quickly as it arose ! He really goes above and beyond every single time! He’s incredible the store would not be what it is without him!