ADESLAS Medical Center

I am a Canadian citizen living in Jaen until May 2024. Adjustment has been an absolute nightmare in some regards, but I honestly have to say having complex medical diagnoses in a foreign country where I do not speak the language…. Has been so humbling. This time of year is difficult to be away - especially away from family/friends - so the anxiety and worry I feel adds to my medical condition triple fold. I was seen today for yet another medical issue today and I was greeted with humanity and kindness by all who helped me. I also love Google translate so much. It’s helped me ALOT since my Spanish is limited. As a registered nurse or 10 years, I encourage those who face medical issues to take a minute and reflect before writing these reviews - people are just human beings and although we strive for greatness - most of the time we fall short merely due to things out of our control. I give 5/5 stars for the compassion and gentle approach with a worried sick young lady who’s Spanish is at a Dora the explorer level. I thank you from the bottom of my heart. Each of you make a difference - I hope you know that :)

My husband was sent a test that was carried out on 7/19/2023 and the results were given on 9/11/2023, that is, almost two months to receive a result that is very important.... I am even more surprised when I call to see if it is possible to refer me to another Cardiologist to see the results since they are important and the answer was that everyone is on vacation, I think there is a long wait for important things and I have to say that I travel 100km why not? At the clinic closest to my city, it was impossible to get them to answer the phone. I will not hesitate to leave this company because I greatly doubt the service they offer to their clients, at least to me.

I have been calling for several days to make an appointment to monitor my pregnancy, since they are taking it exclusively there; More than 100km from my town, because it is the closest center, they do not answer my phone and when they do they tell me that they cannot make an appointment for the week that corresponds to me; that I have to wait one more month... one more month for something that we know has its procedures and when the doctor requests that appointment (the doctor is charming and super happy with her, to be honest).

A REAL SCAM I have been waiting for more than a month for an appointment with a doctor so he can refer me to another specialty. When I finally go through the first consultation, they give me a flyer for 10 sessions for a specialist. Since they never pick up the phone, I physically show up to make an appointment, they give it to me in a space of only 3 days but in less than 12 hours they call me to cancel it and tell me that there is no longer availability until August 16 because the doctor, the The same as the day before they assured me on several occasions that he would be there throughout the month of August, he is going on vacation. When it comes to finding another specialist, they wash their hands and tell me that I should look for him and that if I want to wait until the 16th, that's what it is. In addition to repeating the same argument like a robot, lying about availability, they do not offer me any solution. Oh, and be careful because they haven't even provided me with the physical catalog with the medical chart. A good looting of this business

Impossible to make an appointment online, much less register for it, I have been trying to contact by phone for about two hours and there is no way, either they have more staff to answer the phone or I no longer know what to do. Like for a rush. 09-04-2023.- It turns out that an appointment is made for the endocrinologist, by order of the endocrinologist and delivering the endocrinologist's report, since they make an appointment for the neurologist and the endocrinologist, on vacation. Laughter.