Pizza Ranch

We get delivery once a week from our local store and without fail every time there’s something wrong with the order - wrong food, prepared incorrectly, missing sauces, 1 hour+ delivery time, etc.. The only redeeming qualities are the friendliness of the delivery drivers and the temperature of the food at this point. How hard is it to remember the dipping sauce for the chicken, or to make a regular apple dessert pizza that I ordered instead of the one with nuts (yay allergies), or to make the pizza with the correct toppings? So much wasted money and it’s not worth the time to call - an hour delivery time means the kids won’t eat on time if they offer replacement as no refunds or credits are ever offered to make up for the mistakes. If there were more options in town we’d take our business elsewhere.

Dinner at 6pm yesterday. Lettuce for salad was soggy. No white chicken
meat available. Pizzas were barely warm. No ice cream and no root beer.

Stopped for lunch. Apparently a popular place for locals. Not very much selection on the buffet. Fried chicken was good. Pizza was fair at best. A lot of tables with dirty dishes, did not see anyone cleaning so that other people could dine. Pricing was okay but once again the selection was very limited while I was there.

I used to work here as an Assistant manager, do not eat here, the kitchen is dirty, they treat the staff like trash, no help from corporate, they simply do not care.
Pizza Ranch is worst place I've ever worked at.

I wish I could rate this place another 5 additional starts! First time here. I love it! The Staff mostly Abbi and Sharon the GM were AMAZING super nice and went above and beyond. I can't say enough wonderful things

Papa Murphy's | Take 'N' Bake Pizza

Customer service here is fantastic.  Even when you mess things up online they fix your mistake.  Food is always amazing and worth using.  This one by far is my favorite one to use for the chain.  Always clean, employees are always friendly.

Ordering through the app makes visits here quick and easy. The manager seems to take pride in putting together a great pizza. 10/10.

This is the perfect place if you want to get the good pizza and fresh one to take Home and cook from your oven

I am a regular customer of the papa murphys in New prague. I have been having some issues with my pizzas bubbling during cooking the past month. Finally decided to call in after a pizzacooking as a complete giant bubble. I was informed that their pizza dough has changed and needs to be proofed and set out for an hour before cooking. While I don't prefer to have to do this as this is usually our spir of the moment takeout option what I was very impressed with wasthe customer service. I spoke with Nikki over the phone who was very kind and helpful. She also personally delivered me my entire order plus some extra treats to my house. I truly appreciate a store who values their customers enough to listen to their issues and go above and beyond in my opi ion to make it right. Will continue to be our go to store for pizza night.

We've been getting pizza a little more often lately than I care to admit, lol! And this is the store we prefer to go to (Savage being the other option) because the service is always great! We get the same two pizzas and they're always ready to go when I get there so I can get in and out and back home, much appreciated!!

First time without being asked type of crust,was given the original and it doesn’t taste that good. Very disappointing that it had an awful texture and taste

Great option over regular delivery pizza. Liked the fresh out of the oven taste but the way theses are packaged for take home is kind of sketchy...they come with a celop

Usually always enjoy a pizza from here, even though they are a bit skimpy on toppings, measuring everything out and skimping on the sauce even when I ask for extra.  My biggest complaint is that they have been at times hard to reach to place an order, and now for some reason are temporarily closed?  What is going on Papa Murphy's?  Get your restaurant open!!

We love Papa Murphy's  we have been there almost every week and nothing bad to say. I think they will be here a long long time!  We moved here from Quincy IL and were thrilled when we got a Papa Murphy's here. Great Pizza, Very good service and very friendly.

People were very nice. We got a stuffed crust pizza. It was all crust. Not enough toppings. All we tasted was crust. Not even enough cheese or sauce..However the other time we ordered we got the thin crust Thai Chicken and it was wonderful.

Pizza Hut

Honestly dont have any clue if they are any good or not. My husband and I tried twice on the phone to order food, then when that didnt work out we went out to the restaurant and look out better take your glasses cause you won't be able to read the menus without them.  And the little Hispanic  girl working is hateful and all get out. We ended up leaving because they had no prices on their menus.  (She had to read them because we couldn't see it) it's not a place I will be revisiting or recommending. But I remind  you I still dont know what the pizza taste like

Below par pizza. Used to have great pizza until change in their ingredients.  Now expect to have a cheese pizza with very little meat and vegetables because they have also become stingy on toppings. Can get better pizza from freezer section anymore. Very disappointing.

Edit:  after last review, I did receive call from the GM and was told changes would be made and give credit for last order to try again at later date.  We tried again this last weekend, and we did see a change in the amount of topping on the pizza. We did note it was much better, giving  4 stars now because I've had better at a small mom and pop pizza parlor that was really hard to beat. But this location is a close second. Try for yourself and be your own judge.

The lady that was at the front inside the restaurant that I paid made the best ever thin crust meat lover’s pizza. I was too hungry to take a photo!

Pizza was okay. It was made fresh and had good flavor. Service was outstanding. Logan was our server and he went above and beyond for me to get best deal and kept the drinks flowing while we ate. All I can say is Thank you.

Ordered one large pepperoni and 2 double orders of cheeses sticks, bill was 49.34. Waitress insisted this one box was 2 double orders. What you see in the picture was 27.96 worth of cheese sticks😵‍💫. A Simple Simons in Waldron would put this place out of business in no time.

No phone calls taken only online orders are Ridiculous and being hours out to pick up. How can you run a business like this.You have lost my years of busineess.

Went in to see if they would prepare a gluten free pizza (for my celiac daughter) in the back with ingredients from the freezer that hadn’t been contaminated. It would have been as easy as a cheese pizza however they said they couldn’t do that. 3 other locations (Eagan, Rosemount, and until they closed Farmington locations do this for me whenever I go in). I get if you are too busy but to make an excuse that nothing is available is not true. It’s a wonderful gesture that the other Papa Murphy’s do to make sure customers can be safe and families can enjoy the same thing. The celiac community is a generous one with places who take that extra step. Very disappointed as I work in Northfield and would have loved to grab my daughters favorite pizza on the way home to surprise her. Maybe it just takes knowing someone or experiencing for yourself the frustration of not being able to get pizza because someone won’t just make a pizza in the back. Being included and feeling normal and not getting sick. One of the places she can eat if one person just says sure I can do that. You don’t have to change ingredients or make a fuss - just a few extra minutes means the world to a kid or family. I heard great things about Northfield and the people and outside my work this place hasn’t showed me that picture at all. Very disappointed.

Up until now I have never had a problem with this location. But after my experience with the staff tonight, I will never step foot back in this store again.

Yes I asked for A refund. But only for 1 pizza out of 2. A pizza that was over seasoned and with little cheese, I thought at least I deserved that much.

But no, the staff treated me like a criminal. Accused of taking money from them and throwing money at me.

For a store that is only open for 5 hours, you would think they would be nicer to their customers. But i felt ridiculed, degraded, like I am the worst person in the world.

I will never step foot in this location again. And I wouldnt recommend anyone wanting a good experience to step foot in their either.

Had a tough time getting take-out information out of the two workers when I arrived. It was my first time, I did not know the routine. They did not have a concern for that.

I called and called with no answer to place my order. I wanted to make sure they were open as hours have been really hit or miss since covid. I finally got ahold of them after the 4th time calling. I went to pick up my  order the sign said they close at 8pm I was there two min to eight on my cell phone. 5 min to eight via the strip mall sign. The door was locked when I got there there were 3 employees in there presumably preping for the next day. They pretended that I did not exist. All I had to do was pay. The customer service in this store is at a all time low. I hope they close this one down or new management takes it over and cleans house. I will take my business elsewhere.
Thanks for nothing!

Disappointed once again.  This once quick take and bake is now a last resort and only if you are willing to just take what you get.  I ordered online, waited, picked up what was supposed to be a Tuscan Chicken & Sausage pizza.  Nothing special.  I guess they were out of sausage.  Not worth the wait, again, to get it fixed.  Long waits, online demand for tips, incorrect or poorly made pies.  How this place is still open is amazing to me.  It used to be packed every Friday night and I would gladly wait in line to listen to the friendly banter and watch in amazement as pie after pie flew out the door.  Now…. …. …. not so much.

Absolutely love this spot! Their specialty deals are hard to beat. Love the taste and my order is always ready for pickup when I get there.

Keep up the good work!

Placed a order for chicken garlic there was no chicken on the pizza and when I called them they said there's nothing they can do very un happy

Well hey, the pizza has always been good here. I called in a Taco pizza on bargain Tuesday. I don't call too far ahead though, because there are usually a bunch of unrefrigerated pizzas waiting for pick up sitting on a shelf. I don't really want my pizza sitting there..for how long? The atmosphere is usually busy and somewhat messy behind the line. I would go again. Good pizza 🍕 🙂

Absolutely love the pizza and the staff. Unfortunately it is impossible to use a gift card that we have. For the last 2 weeks I have come in and the system was down. I understand that computers go down but 2 weeks in a row when I am trying to use a gift card is a bit frustrating. After trying for 10 minutes just gave cash because I felt bad for the line that was building behind me.

Since new management came in this place has been amazing.  The best pizza ever. Try the smores!

Great pizza and the staff are nice and provide efficient timely service. I love the place.

Ordered on the phone and was ready when I got there early. They didnt seem busy! And I overheard them say the calzones are delicious if you have an air fryer but they hadn’t tried them in the oven. I’ll be back for pizza if I’m in town and ordering again.
Thanks so much:)

I am more than a bit disappointed with Papa Murphy’s (Chaska Location). Wanting to support local restaurants, my family decided that Sunday of Memorial Day weekend we would get a take’n’bake pizza. We always just get cheese to make everyone happy, however as I call at a few minutes after 7pm, I am told that they are not taking orders since they close in 5 min. I asked what time they close and was met with the answer “7:30pm”. I was politely letting the employee know that we only wanted cheese on the pizza and live about 5min away (in case he was worried we would not show up by 7:30 to get our order or something), but was interrupted with “can’t do it, we are closed” and a click, he hangs up.
As the call ends, I look at my phone and notice it is only 7:08pm.
Needless to say, our entire family was certainly disappointed. Looks like we are finding some other way to get pizza tonight.

Ordered a family size Chicken Bacon Artichoke pizza and a Mediterranean Salad.   They forgot the chicken on the pizza and some of the spinach was old and soggy.

They were more than prepared for the Halloween rush yesterday! The line out the door was handled clearly and efficiently with professionalism and kindness. Our pizza was delicious!!!

Very good pizza friendly employees unfortunately when it comes to get employment it's difficult and the boss was very rude to me and disrespectful. And that's from the boss when  try to get a job just order the food and leave

Great pizza.  Quick service! Every time we visit this location, we're greeted by the employees. The food always has a consistent, high quality. They have great deals on Tuesdays!

2 stars is all I can afford to spend on this review due to the simple fact that I was told that "I could go to the gas station to cash my 100 bill". It's a shame I'm sure that the employees deserve better recognition. If it would have been posted somewhere at the establishment this would not have been an issue. Oh well srry guys.

Missing Canadian bacon on pizza. I'm staring at the receipt in big letters that spells out Canadian bacon. If you're out because of a shortage since our country is going to hell and Joe is learning how to bicycle again, I get it. But at least let me know. Two greeted me on my online order when I walked in the store. Just give me a heads up and we can go from there. Silently hoping a customer won't complain is what's going to get your store closed down again.

It was Halloween and I thought,  perfect night for pizza. I logged on to the ap and found there was NO wait time, ASAP around 30 minutes. So I went ahead and ordered.  I arrived roughly 15 minutes after my promised time and then I waited. I waited with roughly 50 of my new BFFs as we watched the most mis-managed disaster, I've ever seen. Their seemed to be plenty of young helpers but no one was managing the orders. I watched partial orders come out over and over again. Like I said no one was managing the orders or what order they came in or even what pizzas went together. After waiting over 2 hours for 2 of my 3 items, I was given 2 other products and sent on my way. The whole time they were still taking online orders. The man I suspect was a manager, said he couldn't get it shut off but he was out of dough....

First time customers.  I ordered extra pepperoni and green olives, but had to put on my own when I got home.  So it wasn't worth the extra price. Otherwise, the pizza was good.

I made the mistake of stoping to pick up a pizza on holloween. Found that is busiest day of the year for them. If I had ordered a pizza as walk in it would have an hour or more. I went the next day at the same time and only had one person ahead of me. Lesson learned.

Great pizza, I never have a complaint with the food. I would rate it five star except for the employees. The place only ever has one adult and the rest are young kids that haven't learned customer service yet. It's really hit it miss on the type of service you'll get. Some days it's great, other days it's lacking, and then there's the occasional times you won't believe what you here them saying in front of customers. I'll still go back. I'd probably give them even more business if they ever stayed open past 8pm.

The service was good and the food was good. The only thing I didn't understand is the only people wearing Caps or hairnets were not working on the food. All the people working on the food did not have caps or hairnets.

Was excited to find out this Papa Murphys location was there after ours shutting down on Zumbehl.  Was extremely impressed with the quality of what we got today!

We purchased two of the $10 NY pizza (One cheese,  one jumbo pepperoni and Italian sausage).  We cooked them up and holy cow!   I'm a pizza enthusiast that is all about finding good NY places,  and these cooked up just perfect.   Crispy crust, snap,  folded perfect.  They truly got it down,  and you can cook them at your leisure!

The taste and quality were above and beyond,  service friendly,  and prices were low for everything we got.   We will most certainly be back!

Please never close down this place! These are the best pizzas ever! Ingredients are so amazingly fresh. I got the stuffed pizza today the prices are great! On Tuesdays any pizza no matter the size and toppings are only $10.00. Stuff and pan not included. You just bring home and bake guaranteeing you a delicious and hot pizza. So worth the drive to purchase one of these pizzas.

The young people working are also so delightful, refreshing and professional. Keep up the awesome 👏 work.

I love this place so much. Coming here a couple times a week is a highlight on my pretty mundane weeks. No matter when I come here, I enjoy it a lot. Amazing pizza with a great selection of toppings, great service and workers who are kind and passionate about their work, and a great atmosphere with it kind of feeling like the Subway of pizza places. It is overall a great experience. 5 stars.

Great pizza at a good price. I like that you can make it whenever you want at home.

RIP to the cinnamon wheel, best dessert pizza on the planet.

Foods good, workers are slow and unengaged. No the brightest stars working at this place.

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