I had an appointment on New Years Eve. I scheduled online. When I arrived, only one staff member was working. A woman receiving another service spontaneously asked for a blow out, and they put her ahead of me. I waited somewhere in the neighborhood of 30 minutes, which really stunk since I scheduled this appointment right before our dinner. I have naturally curly hair that was tangled underneath from wearing a jacket. To untangle it, the sylist said it was easier to brush it before washing. So without any conditioner or moisture whatsoever, she proceeded to detangle my hair by just brushing through the tangles. I consider myself to be very tough headed, and it was painful! It remained fairly rough throughout the appointment. I endured it because I was out of town on NYE, and I wanted my hair to look good. I knew I probably wouldn't get an appointment elsewhere at that time in the evening. I think this business is mismanaged and there will probably be more scheduling issues, etc. Why did they only have one person scheduled on NYE? Why would they let an unscheduled appointment take precedence over one who had booked? Why did the stylist brush through my tangles without wetting it and applying conditioner? BTW, I DID like my hair, but it was a painful experience that was not worth the time, money, or pain. I enjoy getting my hair styled as a special treat. I've probably had somewhere in the neighborhood of 10 over the last 6 years. This was my worst experience by far. I've never had someone be so rough with my scalp/hair. Pay $10 more and go somewhere else.
Great place with great prices!! First had my eyebrows threaded then came back the next day for a shampoo and blow out and Jonathan was super!! I have already made my next appointment.
0
I had an appointment on New Years Eve. I scheduled online. When I arrived, only one staff member was working. A woman receiving another service spontaneously asked for a blow out, and they put her ahead of me. I waited somewhere in the neighborhood of 30 minutes, which really stunk since I scheduled this appointment right before our dinner. I have naturally curly hair that was tangled underneath from wearing a jacket. To untangle it, the sylist said it was easier to brush it before washing. So without any conditioner or moisture whatsoever, she proceeded to detangle my hair by just brushing through the tangles. I consider myself to be very tough headed, and it was painful! It remained fairly rough throughout the appointment. I endured it because I was out of town on NYE, and I wanted my hair to look good. I knew I probably wouldn't get an appointment elsewhere at that time in the evening. I think this business is mismanaged and there will probably be more scheduling issues, etc. Why did they only have one person scheduled on NYE? Why would they let an unscheduled appointment take precedence over one who had booked? Why did the stylist brush through my tangles without wetting it and applying conditioner? BTW, I DID like my hair, but it was a painful experience that was not worth the time, money, or pain. I enjoy getting my hair styled as a special treat. I've probably had somewhere in the neighborhood of 10 over the last 6 years. This was my worst experience by far. I've never had someone be so rough with my scalp/hair. Pay $10 more and go somewhere else.
3 years ago0
Great place with great prices!! First had my eyebrows threaded then came back the next day for a shampoo and blow out and Jonathan was super!! I have already made my next appointment.
4 years ago0
Stayed at the Omni downtown and found this drybar. So happy now I have a place for blowouts every time I'm in town close to my hotel!
4 years ago0
Lady that did my hair was nice, but I had no bounce or style 30 minutes later. Waste of money
3 years ago0
The best blowout bar in town! Very nice place😊
4 years ago