I haven’t even got out of my car yet but I just had an amazing experience at this location. The drive thru lady who took my order was absolutely delightful. Her customer service was as good as it can get. Customer service is horrible in this area so this was a HUGE breath of fresh air. I went late awhile back and it was the same way then to. My receipt says Gracie so if that is who was taking orders tonight she is a HUGE asset. Food was hot and I was there for like 5 minutes tops from start to finish. Thank you so much.
My brother picked up our dinner to bring home and he was charged for all the food we were ordered, then didn't get what we ordered... Whole meal and wrap missing along with drink. Fries were rubber and cold. Can't believe service theses days. Glad there are more restaurants coming, better service on the way elsewhere.
It was great! Food was hot! Service was fast. I didn't even get my drink filled before my food came out. Don't forget to get the ghost pepper ranch sauce!
I wish I could have given all of the drive thru workers in there tonight a hug. They went above and beyond what is expected anymore from customer service workers; corrected the issue I had and were so incredibly accommodating. 5 stars for y'all, especially being a younger crowd, actually reacting with respect and INCREDIBLE customer service!! Hats off to you, Wendys!!!
I am very disappointed. The late night crew really seems to not have cared, not only have I had multiple times where the workers couldn’t understand plain, but it’s been more frequent than the times I do get my food correct. One time I asked for plain and stated multiple times over and over, meat cheese and bacon, I still got a baconator with condiments caked on it. The next time I went, I asked for plain and they took the bacon off of the baconator. Why would I even ask for a baconator plain if I didn’t want the freaking bacon?? The last straw with the people who work later In the night was today when I made sure to have the cashier understand a PLAIN, NO CONDIMENT, bacon, meat cheese baconator with baconator fries. Then after checking when I got home, still they slathered condiments all on it, and the bacon was rock hard. On top of that, my fries barely had any cheese, all the fries were incredibly over fried and caked with really old tasting grease, and the bacon was only split in two. Just fries with barely any cheese and a piece of bacon on top. The bacon was hard too, I am tired of this place and they honestly need to replace the manager if they allow this to be their reputation. Never recommend.
a month ago
Preguntas frecuentes Wendy's
Como es Wendy's calificado?
Wendy's has a 3.9 calificaciones con 1210 Reseñas.
0
I haven’t even got out of my car yet but I just had an amazing experience at this location. The drive thru lady who took my order was absolutely delightful. Her customer service was as good as it can get. Customer service is horrible in this area so this was a HUGE breath of fresh air. I went late awhile back and it was the same way then to. My receipt says Gracie so if that is who was taking orders tonight she is a HUGE asset. Food was hot and I was there for like 5 minutes tops from start to finish. Thank you so much.
3 months ago0
My brother picked up our dinner to bring home and he was charged for all the food we were ordered, then didn't get what we ordered... Whole meal and wrap missing along with drink. Fries were rubber and cold. Can't believe service theses days. Glad there are more restaurants coming, better service on the way elsewhere.
a month ago0
It was great! Food was hot! Service was fast. I didn't even get my drink filled before my food came out. Don't forget to get the ghost pepper ranch sauce!
3 weeks ago0
I wish I could have given all of the drive thru workers in there tonight a hug. They went above and beyond what is expected anymore from customer service workers; corrected the issue I had and were so incredibly accommodating. 5 stars for y'all, especially being a younger crowd, actually reacting with respect and INCREDIBLE customer service!! Hats off to you, Wendys!!!
2 months ago0
I am very disappointed. The late night crew really seems to not have cared, not only have I had multiple times where the workers couldn’t understand plain, but it’s been more frequent than the times I do get my food correct. One time I asked for plain and stated multiple times over and over, meat cheese and bacon, I still got a baconator with condiments caked on it. The next time I went, I asked for plain and they took the bacon off of the baconator. Why would I even ask for a baconator plain if I didn’t want the freaking bacon?? The last straw with the people who work later In the night was today when I made sure to have the cashier understand a PLAIN, NO CONDIMENT, bacon, meat cheese baconator with baconator fries. Then after checking when I got home, still they slathered condiments all on it, and the bacon was rock hard. On top of that, my fries barely had any cheese, all the fries were incredibly over fried and caked with really old tasting grease, and the bacon was only split in two. Just fries with barely any cheese and a piece of bacon on top. The bacon was hard too, I am tired of this place and they honestly need to replace the manager if they allow this to be their reputation. Never recommend.
a month ago