Wendy's

This is a newly update Wendy’s that has failed. Staff was nice but the cleanliness was a F even with not traffic inside and barely anyone outside. Plus no ice and the drink machine was out. Every trash can was running over!! Please just replace this restaurant with something else.

Bathrooms, coke counter, and tables in the lobby are completely filthy and using degreaser to clean the tables. The toilet paper in the bathroom is on the back of the toilet and the roll is completely soaked. I asked for mayo and ketchup only on my double stack and it looks like someone thought they made a mistake and whipped it off. I would give zero stars if I could.

This Wendy’s has to be the worst one we’ve ever been to. You wait in the drive thru line longer than normal… you finally get up to the order area and nothing… they don’t say anything… I’ll be right with you nothing. Finally after 5-10 minutes someone says “what do you want”… seriously!! We said our order which was like two frostys…. Response: is that it? We ordered a couple of other things a drink and nuggets… again… is that it. No manners… nothing. Thennnnnn we wait literally at least 15 minutes without moving!! We would’ve left but couldn’t get out of the line due to the way it’s designed. We hadn’t gone back since the last time this same scenario played out thinking it was just a bad day…. No it’s just reality. Whoever owns this franchise at this location… you may want to look into finding new employees or be present to make sure you’re not losing customers.

The counter person suggested a slight change to our order which gave us more food, included what we wanted and saved us money. Total cost for 2 was less than $10. And we were full when done. Food was hot and prepared quickly.

Drive thru window was dirty and counter looked a bit cluttered. I generally like Wendy's food but my order was only ok.