30 minutes. I waited for my mobile order in drive thru for 30 minutes. Did I get a sorry or here's a coupon for your trouble? Nope, I got my food shoved at me and a terse, "have a good day."
This isn't the first time, either. Do you guys train your people to suck at customer service??
If I could give negatives stars I would. After waiting 20 minutes after ordering our food my husband went up to the counter and the cashier said that our order got bumped off the board! We got our money back and left. We will never come to this Wendy's again!!!
Seems to be getting better. Staff is improving from throwing ur soda at you to have a great day. Food is good.. and came at a reasonable amount of time.
Employees are friendly and food is great, just need to pay closer attention to orders sometimes not get what was oredered or wrong item(s) in the order. Otherwise they do a great job!
Staff do not really talk much and look unhappy. The food is as expected of Wendy's but sometimes the salad is wilted. You want to get it early in the day fresh.
0
30 minutes. I waited for my mobile order in drive thru for 30 minutes. Did I get a sorry or here's a coupon for your trouble? Nope, I got my food shoved at me and a terse, "have a good day." This isn't the first time, either. Do you guys train your people to suck at customer service??
a month ago0
If I could give negatives stars I would. After waiting 20 minutes after ordering our food my husband went up to the counter and the cashier said that our order got bumped off the board! We got our money back and left. We will never come to this Wendy's again!!!
a month ago0
Seems to be getting better. Staff is improving from throwing ur soda at you to have a great day. Food is good.. and came at a reasonable amount of time.
4 months ago0
Employees are friendly and food is great, just need to pay closer attention to orders sometimes not get what was oredered or wrong item(s) in the order. Otherwise they do a great job!
3 months ago0
Staff do not really talk much and look unhappy. The food is as expected of Wendy's but sometimes the salad is wilted. You want to get it early in the day fresh.
2 months ago