Wendy's

my food was pink all 3 of my burgers was i called up there to let the manager know someone picked up the phone i asked if this was the manager the person said yes then i proceed to tell them how i placed a online order and just received my food and i took a bite of one my burgers it was pink so i was letting her know and she hang up the call and declined my calls (i only took one bite of a burger then broke the other burgers in pieces to make sure i wasn’t tripping)

Nice place. Only issue is the service. Ordered spicy nuggets. Got normal ones. Fries were cold and old. They didn't ask what sauce I wanted. And I'm used to the question so I didn't even think about it when they didn't ask it. That's partially on me

I decided to dine in on my visit. The drive-thru line was really long. The dining room was clean, with little patrons inside. I stood at the counter for about 4 minutes before anyone acknowledged me to take my order. The cashier was nice and welcoming. Apologizing for the long wait, she took my order. I noticed the staff was a bit fazzled. It took 15 minutes for them to get my order, which was a combo #1. The cashier was walking back and forth. She was more concerned about being on the cellphone than getting my order. I finally got my order, and it was all wrong and cold. The burger was disgustingly unappealing. It looked as though it was smashed and thrown together. My fries were cold from sitting in a bag waiting on the burger. I asked for the manager, and he did rectify the situation and provided me with fresh food. However, I did wait another 15 minutes to get it. It took too long for the overall experience just for fast food. By the time I got my food, it was remade and fresh. But the wait was ridiculous.

Refuse to give me the food I paid for then processed to argue with me as I was trying to show my receipt. Very disappointing and unprofessional!!! Let’s do better next time please.

Absolutely rude manager, Gemelia. I placed my order with no lettuce on my sandwich because I'm allergic. The person that took the order confirmed no lettuce. I got home with my order and it had lettuce on it. I went back there to get a refund and the person who took the order is arguing that I should have check my order before I left because that's not her job. The manager, Gemelia, came to the window and said she doesn't have the authority to issue a refund. I told her call the manager and find out how to give me the refund because they tried to kill me. She told me I need to waste a 3rd trip there tomorrow to get a refund and refused to call the manager. I said I'm not moving without my refund and she start cursing at me saying she's a bad b... and she would call the cops. I told her go ahead and tell them she tried to kill me. She called the cops and continued to curse as another employee tried to calm her down. The cops came and she refused to provide a refund, even cash, and couldn't even provide my receipt since I didn’t get one when I got my order. She decided to give me someone else's receipt with their debit card info. on it. I told the cops that wasn't my card info. and she told them that it doesn't matter just take that one to get a refund because she isn't going to look through all the orders to find mine. They messed up my order that was confirmed twice, then refused to provide a refund, called the cops and then gave me someone else's debit card number. She deserves to be fired for cause.