Wendy's

Not sure what is going on with the Benton location. Went to LR on I-430 on Colonel Glenn location a couple of months ago, no issues at all (they were fast, properly cooked and accurate). But the issues I have had in Benton in the last year: 1) Check your order because I have had several of my orders in a row missing something so I use the drive through sparingly and get out and go in to order so I can just get my missing food right then and there. (the lobby door will randomly be locked with no note as to why) 2) Undercooked food: in the last year I have gotten a chicken sandwich with a raw middle (try biting into uncooked raw chicken, it was horrible) and 2 burgers that were raw in the middle. Not just pink, but raw. 3) Last time I got in the drive through line, I never got served (just kept saying I will be with you as soon as I can) and then an employee showed up only to be locked out of the building. They seemed incredibly short of help not to even have time to unlock the door so the incoming help could get in. Not sure why the lobby was locked (which was why I was in the drive through, I couldn't get inside to order) anyways, maybe renovations? I finally gave up and left as did most of everyone else in the line. I know fast food staffing has got to be tough these days but you gotta do better than that. Staff your restaurant. Everytime I want Wendy's, I think "nah, it's not worth the trouble" and go somewhere else. It didn't used to be like this. And if you are asking why did you keep going back? Well, I haven't been back in around 6 months. When its good, its really good. But when its bad, its really bad.

Went for lunch ordered same as I always do. I can't have pickles they fixed with a ton of pickles and put half gallon of mayonnaise which lt doesn't come with. 10/31/23. Short story they went out of there way to put 20 or more pickles and make it where it couldn't be eaten. Don't ask them to put or leave anything on burger that pisses them off . I won't be back to deal with crack head in the window..

Ordered 2 baconators and a med coke. Didn't realize until I got home that I received 2 singles with nothing on them. Wow $20.00 for that...What happened to quality control? I wasn't going to get back out in the rain and traffic to return them. And when someone orders a drink could throw a straw in the bag too.

I went here twice in one week and my order was wrong both times. The first time I received a cheddar and bacon baked potato instead of a chili and cheese potato. The second time I ordered two chili cheese baked potatoes, queso fries and two frosties. I received cheese fries instead, no straws or spoon for the frosties and waited 28 minutes for my order. This is after leaving and coming back because the potatoes were still baking. I'm not sure why it takes 30 minutes to make a chili cheese baked potato, but it did. Overall, the food was mediocre and the service was worse.

I have literally never received what I ordered at this place. Legitimately the only person in line with the easiest order and they still screwed it up. You should all be fired.