Wendy's

Food was hot. I got the $6 biggie bag. I didn’t receive any bad service from somebody in a bonnet. They have manners and this is very different from just last month. Keep up the good work. Good customer service doesn’t exist anymore.

They really need to either shut this Wendy’s down or recruit better staffing we Just ordered 2 peppermint frostys, in the cups given we didn’t know what they were. One was chocolate looking the other was Snow White. We didn’t drink/taste them. Not only that at this particular location my card information was stolen. It was my dude who still orders from this establishment. I will never.,,again.

The Wendy's on Flat Shoals Parkway was not the best today. Unfortunately the drive thru volume was so low you couldn't hear the associate. I ordered a medium Frosty, and to my surprise it looked like a small drink. It is apparent each location is different with service.

We went at 5:30 on a Tuesday afternoon. Five stars. Fast. Friendly. Got our order right. Food was hot. I have zero complaints. I could see that they were working with a TEAM attitude. Definitely recommend this location. I'll never go to Candler Rd location again. Good job y'all. 👏👏👏

Review of Wendy's on Flat Shoals Parkway in Decatur, Georgia: My experiences at the Wendy's on Flat Shoals Parkway in Decatur, Georgia have unfortunately been consistently inconvenient and filled with hardships. Throughout the pandemic, this particular Wendy's location has proven itself to be a source of frustration. One of the notable issues I've encountered is their frequent closure of the indoor dining area, leaving only the drive-thru available. This restriction can be quite inconvenient, especially for those who prefer to dine inside or are unable to use the drive-thru for various reasons. The long wait times at this Wendy's drive-thru have become an all-too-common occurrence. Even on my most recent visit, the line was excessively long, which was particularly frustrating as I had limited time before work. Hoping to bypass the drive-thru, I decided to go inside, only to be greeted by a large sign stating that the credit card machine was broken and all transactions must be conducted through the drive-thru. This added another layer of inconvenience and disappointment to my experience. Furthermore, I was disheartened to learn from a member of my household about their recent encounter at this Wendy's. They were overcharged for a $6 meal, as the receipt revealed a charge of $12. Discovering this discrepancy after consuming the meal, they promptly returned to the restaurant to rectify the issue. However, the staff responded with rudeness and unfounded accusations, making the situation even more unpleasant. In addition to these recurring issues, inconsistent operating hours have been a source of frustration. This Wendy's location has been known to close early without prior notice, causing disappointment and inconvenience for customers who were hoping to dine there. Even worse, there have been instances where the drive-thru staff claimed that their machines were down late at night, which raises concerns about the credibility of their explanations. Considering my experiences and the experiences of others, I would caution potential customers about the inconveniences and hardships they may encounter at the Wendy's on Flat Shoals Parkway in Decatur, Georgia. The inconsistent hours, closure of the indoor dining area, long drive-thru lines, overcharging incidents, and unprofessional behavior from staff members have unfortunately tainted my perception of this particular Wendy's location.