Wendy's

Dave's Triple. Three quarters of a pound* of fresh British beef, American cheese, crisp lettuce, tomato, pickle, Heinz ketchup, Heinz mayo, and onion on a ...

The only fast food place around that offers baked potatoes had NO baked potatoes available. You'd think since they found a niche in the market, they'd make sure that it was filled. The staff didn't seem to care at all since the response was, "we ain't got any - what else you want?" When asked when they'd have more, the response was, "I dunno...an hour? maybe?" The burgers are average, at best. Putting wet lettuce and tomatoes on them turns the buns soggy within seconds.

We went through the drive through at 6:45pm. We were there only car in the drive through and there was only one car in the parking lot. It was clearly not busy. It took a while for someone to realize we were there. I ordered a double with cheese and bacon. My husband order a burger with pickles and no mayo. We get home. I paid for a double but only got a single. My husband got a burger with no pickles and extra mayo. I understand many places are short staffed. However, considering we were one of only two customers, there is no excuse for getting both items in our order very wrong.

Chicken sandwiches were hard as a rock and inedible. Learn how to prepare food properly or serve fresh food. Waste of $14.

Poor customer service! When I got home I realized they gave me someone else's order. I drove back to Wendy's with the wrong order and my receipt. The girl behind the counter said "we thought you'd be back" Not "I am so sorry" NOT any apology! They claim that they made new sandwiches because it had been about 15-20 minutes that the sandwich I ordered had been sitting. I asked if they could also give me a hot fresh order of fries because the ones in the bag from the wrong order are now 20 minutes cold. The girl said "I don't think we can do that" She checked with the manager on duty, who told her that she needed to call the general manager on the phone in order to see if she could give me new fries, because after all... I did get the fries that I ordered. I waited for a while while the young lady behind the counter went to hide with the manager and discuss my ridiculous request, and probably the fact that I couldn't believe this was such a big deal! After being ignored for several minutes, I called out the the manager on duty and asked that she please give me hot fresh fries for my order. She said fine and the young lady behind the counter scooped fried into the container and put them in my bag. When I got home, my sandwich was not hot, in fact it was almost cold and the fries were barely warm. I wonder if they remade the sandwich or just pretended to...If it is such a big deal to give fresh fries, I can only imagine what would happen if they had to throw away a chicken sandwich. Wendy's markets how hot and fresh their french fries are supposed to be. I saw her scoop the fries into the container, so everyone was getting the same barely warm fries.