Wendy's

The service was better than the food. We ordered drive thru and I usually once check to make sure the order is correct, not if the fries are old and hard to eat. Not sure how long the fries where sitting there, but not tasty at all.

Whole restaurant is dirty. The soda machine was dumping ice all over the floor, there were very few options for drinks. We waited for 10+ minutes for our food. The service here is atrocious. We asked for a manager, the guy taking orders is awful and rude and clearly doesn’t care. Other people have been served before us even though we had been here first. Kids name is Mario. He messed up many orders, he clearly doesn’t care. He was the one who walked past the ice on the floor. He was digging in his nose, his rear end and touching food. This place is filthy. Do NOT go here.

I don’t like writing poor reviews. I have avoided this location for quite a while due to poor quality and lackluster service in the past. I was really craving chili and a baked potato tonight so off I went.. I ordered a baked potato with bacon & cheese (spoiler alert: this is the only thing they made properly), a large chili, medium frosty and a large diet Dr Pepper for an office co-worker. The frosty was the wrong size and they argued about giving the proper size as listed on the receipt. When I got back to the office I noticed that the “large chili” was only 3/4 full and the crackers had trashed packaging, with some being already opened. The large DDP was not the right drink. It was some poorly calibrated sugared drink that was undrinkable for my diabetic coworker. I had also mentioned to them that the prices they were charging for their drinks were not the same as on their menu board (there was a 10.38% price difference). Their poorly trained window persons response was “prices are going up everywhere, it’s call inflation”. Frankly I don’t give two shakes what you charge but be accurate with what you post and drop your pathetic attitude. There is a reason why I have avoided this location for more than 2 years. No thank you. Not again…

Staff is confused, walking back and forth like they keep forgetting what they are doing, taking items out of my bag, putting them back in. And someone please explain why I ordered an oatbar and they gave me a cookie instead??? Why is my order taking 20 minutes??? *update: they gave me 2 entries PLUS a side when I ordered only one and no side. I would say it was a score but NO, the English muffins were BOTH SOAKED WITH GREASE. Like a sponge, just dripping oil. Only ate one and the potatoes were old and dry from a heat lamp. This location was the worst! :(

Only one of the sandwiches wasn't a hockey puck and they forgot a sandwich as well. Or if this is the other Wendy's 15 minutes from this one they were closed before they were supposed to be so I had to drive to the other one. Both were disappointing though. A lot of fast food restaurants around here have went downhill majorly. I don't do fast food very often so when I do I want what I ordered to be etible. Northern CO seems like the only quality restaurants out there anymore for fast food. Denver is horrible fast food wise and surrounding areas besides Boulder and the Springs. Do better. It's fast food not gourmet complicated meals smh so how y'all mess up this bad is ridiculous. Find different employment if you are that incompetent and lazy.