Waln Repair & Collision Center

I would give them a 0 if I could! Unimpressed with every aspect of my experience with them. I went here based on recommendations from 2 people I personally know. Waln had my truck for 35 days to do what 2 other body shops said was 7-10 days max. My insurance paid out 69 total hours on the claim and it took them 35 days to do that. I asked for all OEM parts to be used as Ford will price match aftermarket parts. Waln said they would do that. They did not! They said there was damage to a window from the hail but when the insurance didn't agree Waln claimed they never said that. I have a recorded phone call with their estimator saying the damage was from the hail but he denies saying that. I went to 2 auto glass companies after Waln was done with their work and both say the damage was almost certainly from the hail. 3 trim/moulding pieces were not put back on properly. I went to 2 other body shops after Waln was done with their work to ask about 2 spots I had concerns with and was told by both that it was dried bondo on top of the paint. They were just sloppy! There was a paint chip less than 4" away from a dent that would have had to have been repainted and they left it. When I asked them about it they said that it wasn't caused by the hail and they weren't being paid to fix it. I had another body shop replace a bumper on a car last year and when they painted the bumper they also painted some paint chips around the wheel wells that they weren't being paid for as they said it only took about 10 more minutes to do both sides since they already had everything out. Very unimpressed with the entire experience!

Provided timely estimate and worked with insurance company seamlessly. Repairs and time required to repair were exceptional. Great job but I hope I don’t need you again!

Waln collision is top notch! I’ve used them before and every time I’m beyond pleased with their work.

One of the premier auto repair shops in Iowa and the Midwest. I can personally vouch for this place. 5 years ago I missed hitting a deer and did damage to my vehicle. My insurance company recommended this place. They worked their magic and within a couple of weeks my vehicle looked brand new. Flash forward to MLK weekend of 2023 and a big buck came out of nowhere and ran into me. Shaved off front right wheel well and front bumper of my vehicle. County deputy said I was lucky the thing didn't crash through my windshield. I was able to drive back home but was told it would be awhile getting it repaired. Despite the hassle of life today WALN did a great job in repairing my vehicle. Again it looks brand new. This place is open at convenient days and hours. Their staff are professional and courteous. They give you updates on when/how long the repair is going. Friendly people here. Can't say anything bad at all. In my opinion this place is best.

I appreciate that the crew at Waln kept me apprised of the time line of ordering parts, beginning the repairs, and then having to order more parts. My vehicle looks amazing! I’m really happy with their work and definitely recommend them!