Vips

This is the 3rd time I tried specifically these VIPs. Honestly, I don't know what happened, but the service is going down... they forgot twice my food, the first time they brought it late the the last time they don't even bother after 40min of me waiting 😒 they forgot so I canceled. I hope the administration fixes this as is such a lovely place to have lunch and brunches. And is it a better healthy option for breakfast in the plaza.

This place is AWFUL!!!! Please save your money and stay away. The service is the worst I have ever had in chetumal. I have gone here many times and they never fail to disappoint. We go there due to convenience. However, everytime we go, we are always ignored for about 10 minutes. The only time they pay attention is when they take your order. The food is mediocre, although their location at the mall is convenient. The coffee is also mediocre. I ordered my latte and had to ask two other people to please bring me my latte since ny food had arrived. Overall, I waited about an hour for my latte which was NOT a latte when it arrived. Upon asking the waitress to why it tasted or looked the way it did, she cuts me short and says she will bring me a cappuccino......she then proceeds to brings me a warm cappuccino. When I paid, the waitresses picked up the money, rudely asked if I didn't have change, set the money down and walked away. Please Just go somewhere your money will be appreciated.

You have to wait to be seated. I was familiar with the menu. I ordered gucomoli with tortilla chips for the appetiser. I had a green Salad with grilled chicken and bread.. I ordered two cream cheese crapes with chocolate sauce and fresh berries as a desert. I had a Melon Fresco with real melon.. Everything was great except I wanted to tip the waiter more money. I asked the cashier for change of a $500.dinero Bill. The cashier refund to give me change .

Coffee was the best, the rest of the breakfast wasn't as good.

The food, service was ok( to be honest food is 3 and service 2) the only time the waiter said anything was to ask what we were having. My dissapointment was that I had no idea the pan dulce set by waitress on table was additional. She did not mention anything and set the sweet bread and we took a bite to taste just because we thought it was complementary. Let the customer aware