UPS Customer Center

Wasn’t able to find the direct phone number. Automated system was NOT helpful. UPS mail stations unable to help. Drove to this distribution location. Staff super helpful. 5⭐️. Though, forgot to get the direct number. Problem was averted. Package received. Appreciate your help 😁

Lost a $400 package and took forever to get a human on the phone (after calling 3-4 different numbers). When I did finally talk to someone they were zero help. They just referred me to their website to file a claim.

They used to have several people helping you when you bring your package in. Now you walk in the door and there's four or five people in front of you and nobody's there to help anybody. Takes forever.

business hours always change. My package was supposed to be delivered two days ago but I had to come pick it up and while here at 3 pm, i had to wait for an hour

I do my best not use UPS because it's so bad here. It's sad you have to pay to reroute to a location in hopes they can deliver it correctly. Look at the address and apartment number on the packages. Buffalo Ridge townhomes.