The Maids in Toledo

They consistently go above and beyond! They are efficient, friendly but professional. Their cleaning is top-notch! I recommend using the Maids!

We have been doing a lot of landscaping and projects ourselves over the last couple of months so while I've been doing the normal cleaning and mopping I needed to do a more thorough cleaning of baseboards, cabinets, wiping down the walls, etc and just didn't want to do it. We've never had someone come clean our house for us but my husband scheduled for The Maids to come out, he stated we wanted any surfaces we, the kids, and our dog touch to be cleaned and specifically stated the cabinets and baseboards as examples and they said they could do that. Our house is just under 1600 sq ft. The Maids had two women come to clean for 1.5 hours and a third person showed up to help the last hour, the kids and I went outside to play to stay out of their way so when they left after 1.5 hours I figured everything would be done because I can clean the house myself in less than one hour and doing the normal cleaning plus what we asked them to do would take me about two hours. Well unfortunately when they left and I really looked at things I found that they pretty much only went over everything that was already clean.....they wiped down the sinks, counters, showers, swept, and mopped. They did not dust the mantle, did not clean the coffee table, did not dust off the tv, did not wipe down the walls, did not clean any baseboards, did not clean a single cabinet in the whole house, they cleaned the toilets but not the outside bowls or down where the screws attach them to the floor (if that isn't clean then the toilet is not clean!), and they mopped the bathroom floors but not around the toilets. I'm not sure what cleaner they use to clean with but our tubs and toilets have never had rings around them before and a few days after the Maids cleaned our tubs and toilets had rings around them, like their cleaners left residue behind and dirt ceiling to it. They did a great job sweeping and mopping the floor in the main leaving space and hallway.....that's the only positive. I do not mind paying someone to come do the job we asked them to do and The Maids is not the cheapest company out there which I'm fine with but when The Maids left my house I spent over an hour cleaning my house to do everything they didn't do which we specifically requested to be done so it made their visit a complete waste of our money! My husband was planning to set it up so they came out every 2-4 weeks for basic cleaning if things went well with the first visit......it took 3 people the same amount of time it takes me to thoroughly clean our house and they didn't even clean it, I think I will stick to cleaning the house myself.

I was amazed with the service that The Maids provided when they showed up to my house! They were down one team member, but the teamwork was still great. The owner/manager also came out at one point to help out so that everyone could stay on schedule. I could not believe how fast they worked. They are not kidding when they say that every surface of your house is cleaned when they work on your house. What I loved most was how this team of people did what I could do in an entire day or two, in just a few hours. We did a professional clean with them before putting our house on the market, and all I could think was that I wish I had used this service sooner. The whole experience was worth every penny. These women are great!

I had used them a couple of years ago for nearly year. So I was totally surprised by the poor job they did. They didn't clean under our bed in the master bedroom, put the sheets on the wrong ( the sheets have tags that say top/ bottom and sides). We had to redo them. Also, the master bath shower was barely wiped down, much less scrubbed down and sanitized as previously done. They had no cleaning supplies. I supplied toilet bowl cleaner, glass cleaner, and Murphy's for my wood floors. They used powdered cleanser on my porcelain sinks ( left them scratched and gritty). I called to report and received no help. I called back two weeks later and asked for a partial refund, to which they said they would check with the owner. Never heard back. By the way I paid almost $200.00 for this. Do not recommend them.

I can't thank your company enough. We were in the process of moving and our new home was completed earlier than expected. I had not cleaned for at least two or three weeks due to packing and appointments. We also had our daughters German Shepherd living with us. I was embarrassed that my daughter, Christina Engel, even hired someone to come in and see my (usually clean) house. My husband and I are in our seventies and after moving, to think of having to go back to the former house and thoroughly clean would have been over and above my coping ability. We thank you for the great service and spotless cleaning. As soon as my daughter and I went back to look at the house, we opened the door and could smell the cleaning products and we were sure everything was fresh and spotless - and it was. I even posted how wonderful The Maids are on my Facebook timeline. I will be more than happy to give you five stars. You earned them. Also, the card left said we had the "orange team". Orange team, whoever you are, thank you and God bless you for all you did.