The Maids in Richmond

Yellow team ladies are amazing! Did a great job today. House looked great. Thanks for the hard work!

My husband and I hired The Maids to do a deep clean of my mother-in-law's house, as a gift for letting us stay with her while our house was being built. They are a bit pricier than other cleaning companies that I contacted but they had great reviews online. I'm pleased to say they were worth it, in my opinion. The ladies did a fantastic job! They performed a thorough clean of the house; they were professional and efficient. One of things that impressed us the most is that they took the time to move furniture out of the way (tables, chairs, night stands, etc) to clean underneath. They were great about dusting/cleaning pictures and Knick knacks, then putting them back exactly as they were before. The cleaning products they used left a nice & light fragrance. There were no harsh chemical smells left behind. When they were done, the team leader took a few minutes to go through each room to explain what they had done and to see if we had any questions/comments/issues that needed correction (which there were none). They did have to delay their arrival due to someone calling out that day, so they only had a team of three instead of four. But they texted me to let me know and were very apologetic. Because they were down a person, what would have been a 2.5 hour cleaning took 3.5 hours. Not really their fault, you can't help the actions of others. However, I was concerned that I would have to pay more because of the extra hour they spent cleaning but was pleased that they honored the price they quoted. I will definitely hire them again, should I need their services.

Excellent Service and Great People! I have had The Maids come out to my house a few times now and they have been absolutely amazing! They came with a team of five people and they cleaned my house from top to bottom. They had a great eye for detail and cleaned things I didn't even think about! It is such an amazing stress reliever to come home to a house that has been thoroughly cleaned by a group of amazing women!

Word cannot express how grateful I am for this company. MaidPro dropped the ball and cancelled my cleaning at the last moment on a Friday & I was staying in a hotel because of home repairs. I needed my home to be thoroughly cleaned before I could move back in. The Maids moved stuff around and got a team of four out to my home in less than two hours. The ladies did an awesome job! My home was spotless where it was covered in drywall dust when they got there. They got the job done quickly while paying to detail. I highly recommend this company. I'm a satisfied customer.

I am just so totally impressed by the Maids of Richmond. I get them to do deep cleans on my house every 3-4 months. So far I haven’t found a spot that they missed!!! And I look!!! I was so frustrated with one of their competitor companies in this area. I had been a client of that competitor for multiple years and even after pointing out ALL that was missed each and EVERY time - no adjustments were made at all. I even asked that other company to actually use THEIR OWN CHECKLIST that they left every time to tell me “what they cleaned” so they could know exactly what to clean! They never would! That was not my only negative experience with corporate companies in this area. I was very worried going with a new company but saw the YELP reviews for The Maids and decided to try again. I have NOT been disappointed. The group is so incredibly thorough. The house absolutely sparkles and I have 4 pets and 2 teenage boys!!! If you are even thinking about hiring a cleaning company - The Maids is the ONLY company to go with in this area! Trust me - I have tried them all!