The Maids in East Orlando

I have been working with my local franchise of The Maids for years now. They are wonderful. They come in with a big crew ready to tackle the job and always do awesome work! They are fast but efficient! Also Franklin, one of the owners, is so wonderful and easy to work with! Highly recommend this franchise!

I have been using the Maids for about a year. I am very happy at how the maids work together as a team and get my home looking Great. The maids who come to my home are nice and professional and they always ask if there is an area or anything special that I need to have cleaned in my home. They are very thorough with the cleaning that they do. Cyndi

Never had same people. Lack of communication. Doors left unlocked. Valuable items missing. A 2000.00 pair of glasses missing. I have worn glasses since kindergarten and have never lost a pair of glasses. Team came in and the same day my glasses are gone. You can ask people but I have turned my house upside down. Every drawer. Every couch cushion. Under everything. Pantry, freezer and every nook. My glasses are gone and I never left the house. Sorry but this isn’t a coincidence. The only day my glasses went missing is the day your team was in my house. Poor quality of work. Owner is not responsive but defensive. We have had many correspondence about lack of consistency and lack of communication with team. Team wasn’t cleaning areas and when my husband called the office because no one spoke English the office had no idea how things were supposed to be cleaned. This was months after first clean.

This is the second time I have used The Maids to clean my home. I scheduled the deep clean. The crew they sent was professional and when they arrived I explained what wanted done today. They came in and got right to work. They also bring everything they need. I also appreciated the shoe covers (nice touch). They texted the day before to give me an hour window of arrival and I received another text today to tell me they were on the way. My home looks awesome! Thank you.

Frank is an absolute STAR and so nice! Every time I had a question he answered throughly and was extremely responsive. I called on Monday and they squeezed me into their schedule for Wednesday. I am so happy to have chosen this company for their service (I called a few companies in the area, but their customer service did not compare). You will most definitely not be disappointed. I’ll update this review after the cleaning service has been completed! :)