The Hair Express Salon

I am willing to pay top dollar for my kids hair cuts but I will never give my money to this place simply because of how incredibly rude and disrespectful Tim was when I called to ask if they had an opening for my 3 year old son. Not to mention I was hung up on after he told me they aren’t taking new clients. I’ve seen so many great things about Jess and her kids cuts and it’s really too bad to see this one employee ruining the business like this. I don’t ever write reviews but he was so rude I just had to and then coming on here and seeing SO many other people having the same experience. He needs to take a customer service training course! Just disgusting how he speaks to people.

I was very disappointed of the outcome of my haircut. I asked for a simple half an inch and got cut at least 1.5 inches and my hair is not what it use to look like in other words it was not cut well. It was also extremely overpriced I just wanted a short trim which ended up costing 45 dollars.

Worst customer service. The gentleman who answered the phone was extremely rude. I asked if they had availability for a kids haircut and he said flat out, "no". He didn't ask when I was asking for or acted remotely interested. I will definitely avoid this place in the future.

I had a cut and color with Tim this summer. I wanted to blend my old highlights with my natural color, so he used a Goldwell high lift color instead of bleach, and I am quite pleased with the result. It was almost too bright at first, but at Ulta Beauty, where Tim suggested I visit, I found “Brass Off” shampoo and conditioner, products by Matrix. After a few washes this got my hair from “good” to “perfect.” Having used a high lift color instead of bleach really saved the texture of my hair. Thanks, Tim!

Took my daughter to get her first hair cut! What a treat to do this with my daughter. A real mother/daughter event!