First, let me be clear that I have no issues with any of the trainers. They are all highly qualified and great at what they do. I've had a positive experience with that component of the business. However, their front office manager leaves a lot to be desired. Flat out, the manager implements predatory billing practices. On top of the expensive monthly membership (300 dollars), they charge you even more to freeze it. I lost a few sessions because of some health related issues, and unsurprisingly I was still charged for those sessions without receiving any credit. When I called today to tell them I was unexpectedly moving and no longer going to be in the area, the manager told me I was still going to get billed another 300 dollars because I didn't give ample notice to cancel the membership. Absolutely disgraceful. I guess they are more concerned with making money than they are treating their clients ethically and professionally.
I have been going to Stretch Lab in Newtown for a few months now and I LOVE IT!! I feel amazing after each stretch and kinda wish I could get stretched everyday. I have worked with 4 different stretch specialists and they are all amazing. If your thinking about doing this, DO IT!! You won't be sorry. These folks are great!!
I cannot say enough good things about stretch lab and the folks who work there. Going weekly has genuinely changed my life and my mobility. My 9 yo enjoys going as well and has done wonders for her too. I highly recommend checking it out!
Update: Still loving stretch lab! Highly recommend it
After my first session I decided to go ahead with a program. I thought I was reasonably flexible, I wasn’t, Nicole started working on me and I knew this was what I needed. I do other flex and build exercises so incorporating at real stretch program would help. In a short period of time I noticed a difference. Thanks Nicole
What a great experience!! Since I’ve been going to StretchLab I can see improvement in my mobility. Less back pain and stiffness. Plus the stretches feel amazing!!!
a month ago
Preguntas frecuentes StretchLab
Como es StretchLab calificado?
StretchLab has a 4.9 calificaciones con 92 Reseñas.
0
First, let me be clear that I have no issues with any of the trainers. They are all highly qualified and great at what they do. I've had a positive experience with that component of the business. However, their front office manager leaves a lot to be desired. Flat out, the manager implements predatory billing practices. On top of the expensive monthly membership (300 dollars), they charge you even more to freeze it. I lost a few sessions because of some health related issues, and unsurprisingly I was still charged for those sessions without receiving any credit. When I called today to tell them I was unexpectedly moving and no longer going to be in the area, the manager told me I was still going to get billed another 300 dollars because I didn't give ample notice to cancel the membership. Absolutely disgraceful. I guess they are more concerned with making money than they are treating their clients ethically and professionally.
a week ago0
I have been going to Stretch Lab in Newtown for a few months now and I LOVE IT!! I feel amazing after each stretch and kinda wish I could get stretched everyday. I have worked with 4 different stretch specialists and they are all amazing. If your thinking about doing this, DO IT!! You won't be sorry. These folks are great!!
a month ago0
I cannot say enough good things about stretch lab and the folks who work there. Going weekly has genuinely changed my life and my mobility. My 9 yo enjoys going as well and has done wonders for her too. I highly recommend checking it out! Update: Still loving stretch lab! Highly recommend it
a month ago0
After my first session I decided to go ahead with a program. I thought I was reasonably flexible, I wasn’t, Nicole started working on me and I knew this was what I needed. I do other flex and build exercises so incorporating at real stretch program would help. In a short period of time I noticed a difference. Thanks Nicole
5 months ago0
What a great experience!! Since I’ve been going to StretchLab I can see improvement in my mobility. Less back pain and stiffness. Plus the stretches feel amazing!!!
a month ago