Spaulding Hospital Cambridge

Awful place to work. They have new nurses training oncoming nurses, people smile in each others faces at the same time are actually reporting each other, there is a lot of he said she saids. It's a lion's den, they will even tell you not to trust anybody you are working with. Nurses bad mouth patients and say the worst things about patients condition and their families at the nurses station. The unfortunate situation the patients/families go through is one big joke for them and they have no problem laughing about it. Managers play favorites. Don't work on 3west at all cost! Ella is a spiteful manager and will lie about you if she has to. Everybody working on 3west complains about her. Don't risk your license!

My sister is a patient and has received good care as far as helping her breathe on her own and eating on her own . The nurses are great but the physical therapy portion was subpar. I was hoping she would have at least attempted to start walking but she has been mostly on her back or in the chair. I am hoping that the next facility (hopefully Lighthouse Nursing in Revere) can get her on her feet. My feelings on Spaulding are mixed

Edit: 11/9/23 The staff has made giant efforts to rectify our issue and make sure it doesn't happen again. They have been attempting to allay our concerns, so moving forward with reserved optimisim. My mom has been there FOR LESS THAN A WEEK, having had recent BRAIN SURGERY for a ruptured aneurysm, resultant stroke, secondary brain bleed, and a shunt for hydrocephalus, and has already been found 3 times in an absolutely UNACCEPTABLE state. One time half out of her chair, without any attention. Gave them the benefit of the doubt. Second time the room STINKING sitting in her own liquid diet filth, and no one would respond to requests to clean her for almost an hour and who knows how long before that Third time bent over UPSIDE DOWN in her chair having fallen over, both arms over her head, thought she was DEAD when we got there. She just had freaking brain surgery post aneurysm, stroke, and brain bleed with a shunt and a tracheostomy because she had covid complications and mucus issues, she can't freaking breathe well and was upside down. Not to mention how that must affect the pressure in her head -- she has a shunt for that reason! And no one on staff noticed, my dad had to get her upright on his own! She has been in tears 3 days in a row from the absolute undignified care she has received, and she cannot speak or communicate in order to advocate for herself or fill us in. My father, who has had his life turned upside down and on hold for the last two months is having to come in and see this. Absolutely ridiculous standard of care. Frankly, we don't even trust that something won't happen, let alone the rest of the therapy. The visit hours are only 2pm to 8pm, and someone will have to be there for the whole time at this rate, and who the hell knows what will happen to her the rest of the time there. She has become listless, crying, and clearly unhappy and has actually seemed to regress because of this, and we have to attribute it to a strong, independent woman having to rely on help and being left like this.

My mother was sent here with promises and expectations of it being a wonderful place but instead it was all a facade. If you smoke don't come here there's a zero exception policy of smoking on "campus" and they won't allow you outside more than once a day even with family to take you out. The nurses have no power and you have to get permission from the doctor for everything. The cafeteria closes at 4 so you have to order your food in the morning and by the time you go to eat it'll be a reheated meal in the microwave. I hope you all the best if you're sent here.

My sister Nikki received the best of care under Dr. Sorina Chiron at Spalding Cambridge. She was very knowledgeable of my sisters disease, very informative, and most of all very caring. Truly an asset to Mass General and Spalding.