Called them to get a quote because I wanted to “ replace my windows”. After about a week, Mr. Burrell Brown called to say he would be out to measure for my windows but I could not be there. He said it was not necessary because all he had to do was measure, so he came while I was not there. I talked to the office manager all through the ordering process and one day they called and said they would be there in about an hour with my windows. Once again, I could not be there and they said it was not necessary, they could go ahead with The install. I came home to find that they were replacing my double paned solar tempered glass with new double pane solar tempered glass. ?? I was not getting new windows. Miscommunication? Definitely. Who’s fault is it? Must’ve been mine because I paid every penny of it. But I never said I wanted to replace the glass, I said several times that I want to “ replace my windows”. Upon closer inspection about a week after the install I discovered that they broke or cracked all of my window stops during the install and they cannot be replaced.
Always the best place to go! Great prices! Great customer service. I needed a windshield replaced. They scheduled me very quickly and the entire process was done in less than an hour.. I will definitely return if I need their services. The only downside is they offer no warranty
2 years ago
Preguntas frecuentes Red River Glass LLC
Como es Red River Glass LLC calificado?
Red River Glass LLC has a 4.2 calificaciones con 69 Reseñas.
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Called them to get a quote because I wanted to “ replace my windows”. After about a week, Mr. Burrell Brown called to say he would be out to measure for my windows but I could not be there. He said it was not necessary because all he had to do was measure, so he came while I was not there. I talked to the office manager all through the ordering process and one day they called and said they would be there in about an hour with my windows. Once again, I could not be there and they said it was not necessary, they could go ahead with The install. I came home to find that they were replacing my double paned solar tempered glass with new double pane solar tempered glass. ?? I was not getting new windows. Miscommunication? Definitely. Who’s fault is it? Must’ve been mine because I paid every penny of it. But I never said I wanted to replace the glass, I said several times that I want to “ replace my windows”. Upon closer inspection about a week after the install I discovered that they broke or cracked all of my window stops during the install and they cannot be replaced.
a year ago0
Very pleasant. Love doing business with them very nice staff
2 months ago0
Bedt price I could find, and the service is second to none
3 months ago0
Red River fixed my windshield glass within 30 minutes! Dean was so helpful, & I was back on the road fast! Great prices.
11 months ago0
Always the best place to go! Great prices! Great customer service. I needed a windshield replaced. They scheduled me very quickly and the entire process was done in less than an hour.. I will definitely return if I need their services. The only downside is they offer no warranty
2 years ago