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Posto Petrobras > Reseñas en Brasília, Distrito Federal, BR - RAY

Posto Petrobras

3.8
102 reviews
Gas Station
Brasília, BR

Detalles de este negocio

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SQS 306, SN - Bl A Pll - Asa Sul, Brasília - DF, 70353-010, Brazil
3.8
Reseñas
5
2
4
0
3
0
2
1
1
2
  • Google Comentarios (5)
  • Comentarios (5)

On January 27th, at 12:15 pm, with the car in reserve, I went to fill up my vehicle at Petrobras Station SQS 306 south. I filled up 200 reais, asked for a duplicate and minutes later the car's injection comes on and the car loses power. During the afternoon I managed to contact manager Messias, explaining what happened, who promptly denied the possibility of adulteration in the fuel. With the car at low power and on the verge of going out, I'm afraid to leave Guará II, return to the aforementioned post in Asa Sul and end up stuck. I decide to go to my trusted mechanic who promptly scans where the errors appear: 1. FUEL TANK LEVEL SENSOR - HIGH SIGNAL/SP 2. RANDOM MULTIPLE CYLINDERS - CONNECTION FAILURE DETECTED. 3. CYLINDER 3 - EXPLOSION FAILURE DETECTED. Later, they take a sample, do a test and detect changes in the gasoline. The next step was to remove all fuel from the vehicle. The services were: changing 2 injection nozzles (600 reais), level sensor (149 reais), changing the fuel float (90 reais), diagnosing the electronic injection system (250 reais) and 50 reais worth of fuel to run the vehicle/carry out testing and minimal travel to a station for refueling. The total value of the damage was 1139 reais for repairs + 200 reais for discarded gasoline (Total 1339 reais), apart from the inconvenience of being left between Thursday afternoon and Saturday morning without the vehicle. After the car is released by the workshop, under normal conditions, I go to the Petrobras Sqs 306 south station, speak to Manager Messias, backed by a duplicate of the supply for the day of the event, invoice for repair services, sample of the two nozzles and sensor. levels changed, video of the fuel quality test carried out by the workshop, video and photo of the panel with activated electronic injection, photo of the scanner with errors detected and 2 liters of the gasoline sample in question. Manager Messias promptly assists me today, 29/01, around 1 pm, where I contextualize my entire question and irreducibly, he states that the fuel is genuine, calling into question my good faith and the evidence that I carry with me. We take the gasoline sample, he does the test claiming that the ANP tolerance is up to 27% ethanol and 73% gasoline (information that is true) and shows me the result stating that the gas station's gasoline is of good quality (all documented by video). I am left with a loss of more than 1300 reais, feeling cheated, where I now go in search of more information and rights from the ANP and PROCON, as well as future legal demands.

a year ago

THE WORST SERVICE I HAVE EVER HAD IN MY LIFE! The attendant Jonatha at the 306 south gas station is disrespectful and slanderous. On Friday night (28) I went to fill up my car accompanied by a friend, we informed her that it would be paid on credit. However, he put it on debit (obviously, my card, which only works as credit, didn't go through). I informed him again that it was the credit function and the attendant started shouting that he was not deaf and that previously I had said it was debit, since according to him, debit would be 10 cents cheaper. Even with WITNESS I said again that it was the credit function and if there was a problem he would give the remaining money that was missing. He informed me that he wouldn't need it, and insisted again that he wasn't “deaf” by slandering me and my partner. I asked to call the manager, but he said that neither of the two managers were at the gas station. I will be suing Procon against the post.

a year ago

Just changed direction according to the lane. Hopefully the service will improve.

4 years ago

Going down with my granddaughter to play with the fish is all good. My childhood fun. Climbing a tree 🌳, the library, a 4-story building in the middle of the block lol Only in my Brasília

a year ago

Good service. On site, it is possible to purchase cooking gas as well.

a year ago

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Como es Posto Petrobras calificado?
Posto Petrobras has a 3.8 calificaciones con 102 Reseñas.