Planet Fitness

This is the current state of the bathroom at the Newington location. I’m sorry but this is completely unacceptable. Disgusting! This place has definitely gone down the tubes. They need to do much better.

I dont go here but I saw an employee that definitely deserves a raise!!! She carried an older woman's things and walked her to her car and made sure she was all settled in and safe, such a kind person!

This is a good club where one can shed a few lbs. It is centrally located and it has an excellent variety of equipment. The price is reasonable and the place is clean!

Currently a member as of 7/13/2022. Lots of machines that are "out of order" I work out 7 days a week and some machines have been broken for close to a month. The only reason I haven't left is because of how close it is to my house. Currently looking at other options. Update: The owner replied under my review and I can't send him a message or contact him. In short all of the staff is aware of it as I have mentioned it to them and the machines have labels saying out of order so yes management and I'm sure ownership is well aware of what's going on. Please fix it and stop pretending as if management and ownership is unaware of what's going on. I'm there 2 hrs a day 6 days a week. UPDATE 7/21/2022 MACHINES STILL BROKEN AND NOT FIXED. Also they have free Wi-Fi and their internet security certificate is not valid which means unless you have a VPN on your phone you can be tracked and or worst your pics and videos can be compromised by anyone who logs in to the same Wi-FI as you are all sharing your personal IP addresses on your phones.Today is August 3, 2022 posting a new pic. Machines still not fixed. New pic as of 803/2022 another one bites the dust.. Today is 8/16/2022 Finally there a tech fixing the machines. 3 months minimum to get them fixed.

Very difficult to change gym locations. Customer service is not too great. I wish I knew how bad planet fitness was before signing up. Please read this before signing up with Planet Fitness. I've been a member since 2022 at the Newington location. I moved to Bloomfield so I wanted to transfer gym locations. This proved to be a very difficult task. Planet fitness makes it very difficult to make any changes or transfer or even cancel your membership which is what I'm going to do because I'm very frustrated with this gym. All I want to do is change gym locations so that I can go closer to my home. I tried first online then asked for help from the Newington location and the manager never got back to me. I then called back the next day and got the assistant manager and he was not able to assist me and told me to contact someone named Josh at Ignite fitness and gave me their email addres. He never got back to me. So it's been 3 weeks and I have not been able to go to the gym and I'm in the same position So PLEASE BEWARE before joining Planet Fitness