The variety of equipment and cleanliness are great, wish I could say the same about the staff. Most of the late night crew are awesome but there's been countless times I've come in and not been greeted or even acknowledged because the staff are busy having a conversation or playing on their phones behind the counter. It's not a big deal to check myself in but having them look up from their phones or even offer to assist me would be nice.
The most amazing part about this gym is the amount of equipment they’ve added late this summer. Always clean and the staff is friendly and welcoming. My wife and I definitely enjoy coming here and getting a great workout in.
The staff is always very helpful.Thry have enough equipment that is not too crowded. The changing and bathroom areas are well taken care of. The price makes it affordable. The price is the main reason I am here and very thankful for it.
Staff was not friendly in trying to work out my billing issue. Said I missed a payment 3 months ago even though they’ve billed me every month since then, including yesterday. When I asked to cancel she refused to cancel my account. Which means they would continue to bill me for club access I can’t even use. Based on her attitude I’m transferring immediately to Russellville. Maybe they’ll have better customer service.
The manager and staff I’ve experienced at this location has been the least friendly and rudest I’ve experienced at any PF in this country. I’d recommend not using this location. 365 Fitness is way better and the staff is amazing.
2 weeks ago
Preguntas frecuentes Planet Fitness
Como es Planet Fitness calificado?
Planet Fitness has a 4.4 calificaciones con 521 Reseñas.
0
The variety of equipment and cleanliness are great, wish I could say the same about the staff. Most of the late night crew are awesome but there's been countless times I've come in and not been greeted or even acknowledged because the staff are busy having a conversation or playing on their phones behind the counter. It's not a big deal to check myself in but having them look up from their phones or even offer to assist me would be nice.
3 weeks ago0
The most amazing part about this gym is the amount of equipment they’ve added late this summer. Always clean and the staff is friendly and welcoming. My wife and I definitely enjoy coming here and getting a great workout in.
a month ago0
The staff is always very helpful.Thry have enough equipment that is not too crowded. The changing and bathroom areas are well taken care of. The price makes it affordable. The price is the main reason I am here and very thankful for it.
a month ago0
Staff was not friendly in trying to work out my billing issue. Said I missed a payment 3 months ago even though they’ve billed me every month since then, including yesterday. When I asked to cancel she refused to cancel my account. Which means they would continue to bill me for club access I can’t even use. Based on her attitude I’m transferring immediately to Russellville. Maybe they’ll have better customer service.
2 months ago0
The manager and staff I’ve experienced at this location has been the least friendly and rudest I’ve experienced at any PF in this country. I’d recommend not using this location. 365 Fitness is way better and the staff is amazing.
2 weeks ago