Pizza Hut

So apparently the deep fryer wouldn't start at 4 PM this evening. The manager called me and told me this and offered to either reimburse the money or give me something different so I chose something different, My order arrived a little late, but that's nothing to be complaining about if their deep fryer is not functioning properly. But it turns out they finally got the fryer working and sent it out. Not only the food that I requested as an exchange for the nuggets that I was originally going to get. But I also got the nuggets as well. Thank you, Pizza Hut, you're in Russell. For not only being cooperative for going above and beyond to support your community.

We were passing thru town on a very long road trip. I was able to make a call ahead order so we could be on our way quickly. The sweet lady who took our order was so accommodating. Our pizza was ready and piping hot when we got there and we were able to eat and get back on the road. Such great customer service and everyone was so friendly and helpful! even gave us to-go cups at no charge.

This is how our food showed up tonight from Pizza Hut in Russell. When we talked to the manager Hannah she said not our problem since we ordered online!!!! Also refused to make us a new Pizza. Also refuses to give us general managers name and number

Service was good, we got garlic parm and honey teriyaki bone out wings with cheese garlic knots and my husband and I both got personal loan pizzas. Garlic white sauce with chicken and bacon, and then the bbq chicken pizza. Everything was so good, and fresh and hot. Was right next door to my hotel so was even better. Only disappoint was we thought it would be the buffet but they weren't doing it, only salad bar. Still great time and food tho.

Had a really great dinner! They were late delivering some of the food (we barely noticed) and without prompting kindly comped the meal. Will gladly go back for great food and awesome service.