Pizza Hut

I ordered delivery. The pizza temp was fine and tasted fine but I ordered a stuffed crust, half plain and half mushrooms and peppers, did not get it, and the cutting job on my plain thin crust was horrendous, they should’ve left it for me to cut. So I paid for something I didn’t get and it’s disappointing. I wish there was someone I could reach out to dispute so I could get my money back for the toppings I didn’t get. It’s too much of a hassle once it gets to your door and you were waiting and hungry. I just ordered a week ago and it was fine but this week it was a bit of a disaster. They need to live up to the quality and standard.

2 or 3 times a month I buy pizza from Pizza Hut in Poinciana, FL. Yesterday I bought the pizza box and picked it up without checking how it looked, unfortunately the pizza looked ugly, the bread sticks were without any seasoning, the cinnamon sticks were hard and burned. The manager must be aware, I went at 12 pm and the pizza was not fresh.

I think I'm about done with Pizza Hut. I ordered the stuffed crust pizza and it was just fine, the only reason I gave the second star, but the big New Yorker I ordered was absolutely atrocious as can be seen in the picture. Yes they offered to remake and deliver a new pizza, but of course its 30 minutes later. Besides this experience, I have also noticed that they have changed the crust on the pan pizza. It used to be crispy, buttery, and delicious. Now its dry and basically a glorified hand tossed. As far as I'm concerned I think it's time to find a different pizza place.

Between the drivers being late, getting the wrong order, and not being able to pick up my order on 10/09 and still not being refunded is crazy. DO NOT ORDER FROM THEM. DRIVE TO PAPA JOHNS or go to Lemay’s, don’t waste your time or money here. THEY WILL NOT REFUND YOU. just attitude and a hard time. I’m literally waiting on $17 for a pizza I didn’t receive. Update: they’ve been calling my ex’s phone instead of reviewing my order and verifying my contact info. Still no refund, and received a call from an employee who didn’t identify themself and centered the conversation around my reviews of their poor business practices instead of my refund. They claim to have refunded me, my bank has no record. I’ve already filed a dispute with my bank. I just wanted to let everyone know how immature the business practices are at this location and I’m not sure who they thought they were talking to when they called me but yeah, I’ll continue to document every encounter.

Ordered my pizza at 3pm today for a deliver ahead time of 5:30 today. That's 2 1/2 hours to prepare. Waited until just about 10 minutes ago with no pizza still! Got a call that they couldn't reach me which is a complete lie as I live in solivita and have 3 numbers they can reach me on for any deliveries coming in. Lived here 6 years now and never had this happen ever from the gate. Better off looking in your freezer for a frozen one that probably would taste better I'm assured. P.S. just Ordered from little Ceasars and is already 15 minutes out for delivery.