Orangetheory Fitness

I’ve been a member here for about 2 years, and I’ve never been as excited and involved in my fitness as I have since starting OTF. The coaches are phenomenal (shout out to Jordy in particular), the SAs are engaging, and the direction the gym has gone since Ruby took over is awesome. Don’t hesitate to sign up ❤️

I love orangetheory and have been going for 3 years. 2 years ago I moved states. I tried to cancel my membership at this location so that I could start up again somewhere local when I moved. This location insisted that having my membership through them would not cause me any issues. It has been issues ever since. Earlier this year I had to have surgery and needed to freeze my membership. I called multiple times to ask and was told i needed to come in person to freeze. I explained that i could not and they said they would email me the form to freeze. They never did. I paid for 3 months that I could not attend one class. Was told I most likely would not be getting refunded for those months. Also was told that normally you need to provide medical records to freeze your account for medical reasons...which i guess i can provide but it doesn't really seem like their place to be asking for my medical records. Now I have been trying to reach them to cancel my membership and can not get any follow through on that. They make it easy to sign up and impossible to cancel.

The coaches are amazing in helping me push through when I am feeling weak and struggling. The workouts are always different and I don’t ever get bored. Also I appreciate all the different specialty workouts and benchmark challenges.

I do love that the workouts are pre-planned so I don't have to think about what I'm going to do that day. The coaches are very motivating to keep you engaged in the workout as well.

Working out made easy. Classes available at convenient times of the day. Coaches keep the members on task. Dynamic classes keep interest and work multiple muscle groups. Staff is friendly and communicative.