Ocean Glass Company

Worst service ever!! Mesure taken wrong. Never came to fix the probem. They charged before install . I was mistreted .Whoever answer the phone burst out and become agressive as soon as you express a concern. I would not do bussiness ever again with them.

Tony and Anthony fixed my windshield recently and did an awesome job. They were quick and efficient! Faster than the quoted time. My family has used Ocean Glass for years now and are always happy with the results. Thank you!

After having a windshiels put in at Ocean Glass Company in Billerica I realized that my car starter didn't work, so went in there twice this week and was greated by a very rude obnoxious and condesending man who I just found out today (my third trip this week) was the Owner, Brian. All I was asking is for him to check and see if maybe the wires that are located in the upper left hand side of my windshield were pinched or cut, instead I was made to feel like I was there to take advantage of or just bothering him. I have to say that his employees are very professional and courteous, and also witnessed how rude, nasty and condescending he was to them also. I will never take my business there and will let everyone I know just how I was treated and to find another glass company that treats not only his customers right but also his employees. Brian, you need to take classes for Customer Service to learn how to treat people the way you yourself would like to be treated because we are the people that keep you in busines. Tyler and the rest of the guys that work there, there are other places that treat their employers with respect, and you all deserve better...... One last thing, "WHAT GOES AROUND COMES AROUND" and some day you'll get what you deserve.

I've used Ocean Glass for several years on my personal cars and called them once again to replace one for a customer of mine. The scheduling process was easy. The installers Tony and Anthony showed up on time and we're able to install the glass quicker than initially quoted!! I'm happy with the results and will highly recommend them and continue to use them!!

I called Ocean Glass in Billerica last Friday. They claim the glass were were going to use was brocken for Friday installationand had to order the glass from Conneticut and would come on Monday between 11:00 -11:30..They came at 11:45 with the wrong glass that was supposeed to be ordered from CT and not the one they ordered and their truck stunk of POT as I walked past it then they claim they had to go back to the shop and get the correct glass. They were very rude so naturally I got rude back. I treat people the way they treat me. I called the shop to complain and he also was very rude and unprofessional. I will never, ever use Ocean Glass again. Very unprofessional.